Ecommerce Account Strategist at Bold Commerce

| Austin
Sorry, this job was removed at 5:35 a.m. (CST) on Wednesday, November 10, 2021
Find out who's hiring in Austin.
See all Sales jobs in Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Who is Bold Commerce?

Named one of North America’s fastest-growing companies by Deloitte, Bold Commerce provides innovative ecommerce technology for businesses of all sizes. We believe Bold brands should have the ability to create and customize powerful transaction experiences — across all channels. Staples Canada, Vera Bradley and Harry Rosen are among the 90,000+ brands in over 170 countries that trust Bold’s suite of ecommerce tools to power their online stores every day.

We're made up of more than 400 professionals (and growing) who live and breathe ecommerce, and truly care about what we do. We call ourselves Builders. Here at Bold, we live by the BUILDERS Code, our shared set of practices, beliefs, and values that help to shape this dynamic company.

Bold is looking for an Ecommerce Account Strategist to join our Enterprise Services Team! In this role, you will be responsible for proactively analyzing websites and analytics, while creating strategies to improve our client’s websites. You should be well versed in Google Analytics (or similar web reporting suites) and be able to connect data to the user experience on our sites. Communicating complicated concepts effectively both in writing and verbally is crucial to being successful in this role!

What you'll do

  • Conduct full UI/UX and analytic audits for large ecommerce brands
  • Create optimization roadmaps that identify areas of improvement for our website and present plans for improvement
  • Implement and audit all conversion tracking, tagging, and event triggers
  • Implement and manage analytics platforms (primarily Google Tag Manager and Google Analytics)
  • Review and interpret web statistics and transactional data to identify trends, correlations, and user behavior, leading to improved customer experience and purchase paths
  • Architect, plan, and manage solutions as part of split testing strategies 
  • Prepare and present split testing and site performance reports, for clients and internal teams

What we're looking for

  • A work ethic that demonstrates dedication and commitment to Bold’s mission and belief in our BUILDERS Code
  • A true ambition to help people and see their business succeed; if they succeed, we succeed
  • Minimum 3 years of experience in a similar role in an ecommerce environment
  • Previous experience interpreting heat, scroll, and click maps
  • An understanding of basic online marketing concepts and how they apply to ecommerce
  • Ability to explain complex problems and solutions in simple terms
  • Experience wireframing and writing small amounts of copy; design and basic web development skills are a plus
  • An understanding of common website optimization principles and methodologies
  • Ability to efficiently analyze data in Google Analytics; providing context and meaning to website operations and presentation
  • Ability to juggle multiple projects at a time, while maintaining attention to detail and timelines

Why work at Bold?

Our founders have created a workplace that our Builders look forward to coming to every day. A place where ideas are valued, where you can learn and grow and do cool things, while contributing to the success of the company. At Bold we embrace and cultivate a culture of creativity, innovation, and collaboration to enable everyone to do their best work every day.

Enjoy our total rewards package including health benefits, a personal spending account, group retirement savings, an Employee Share Ownership Program (ESOP), and an education fund to help you grow personally and professionally. To see everything we offer, check out boldcommerce.com/careers.

Let’s start the conversation

If you’re a potential Builder who likes to get shit done and think you've got what it takes to be Bold, we encourage you to apply. We promise it will be a career like no other. We get a lot of applicants, so we encourage you to do something that stands out! Tell us about a passion project you’re proud of, or leave us inspired by your portfolio or GitHub. We look forward to getting to know the real you!

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Work in the heart of vibrant Austin. Take a stroll to the Capitol, bike around Town Lake and listen to the sweet sounds of 6th Street’s music scene.

An Insider's view of Bold Commerce

What’s the vibe like in the office?

Even with Builders all across North America, and doing a mix of in-person and remote work, Bold keeps us engaged with the fantastic culture the company was founded on. I feel very connected to people who are thousands of miles away. Everyone is so excited to collaborate, innovate, and help their coworkers out in any way they can.

Polly

Technical Writer

What does your typical day look like?

I love that we can work from home or in the office. Some days I want to focus on tasks, other days I want to collaborate in person with my team. Working in events, every day is different; some days I'm mailing packages, other days I'm facilitating a webinar or better yet, traveling to an event in another city — I love the variety in my role!

Kieran

Event Marketing Manager

What is your vision for the company?

There is so much opportunity in commerce that's exciting for us and for our customers as they build their business. Our vision is to power every commerce interaction as we provide technology for leading brands to create powerful checkout experiences, anywhere. Wherever brands and shoppers interact, Bold can turn that into a shoppable moment.

Boogie

COO

How do you empower your team to be more creative?

It’s important to create a space where it is okay to take risks. I encourage my team to try new things and experiment (while still leaving room for a backup plan if we need it!). I see this across the entire team at Bold as we are all pushed to embrace innovation and creativity.

Laura

Creative Director

What are Bold Commerce Perks + Benefits

Bold Commerce Benefits Overview

We don’t want you to just work at Bold — we want you to thrive! Take a look at some of the benefits we provide Builders to ensure they are set up for success.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
We offer an Employee Share Ownership Program, so that everyone in our company has a voice.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
More Jobs at Bold Commerce5 open jobs
All Jobs
Data + Analytics
Design + UX
Sales
Content
Content
new
Austin
Design + UX
new
Austin
Sales
new
Austin
Sales
new
Austin
Data + Analytics
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Bold Commerce's full profileSee more Bold Commerce jobs