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Enterprise Sales Engineer

| Austin

About Us:

LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.

We love going to work and think you should too. We hold our company culture near and dear – it represents an intermix between passion for rock star work output and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie.

Located in the 500 West 2nd Street tower, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views, where snacks are plentiful and team outings are common. Our offices are sprinkled around the globe, too, with our headquarters in Santa Barbara, California and offices in London, Singapore, and Chengdu, China. 

What You'll Do:
The mission of the Enterprise Sales Engineer at LogicMonitor is to contribute to the Enterprise Sales Team’s ability to generate net new sales revenue from a combination of install base expansion; new customer acquisition; and sales of professional services and add-on products to strategic and enterprise customers. The Enterprise Sales Engineer assumes the role of subject matter expert for all things monitoring for the Enterprise Sales Team and is key to enhancing the overall technical knowledge of the members of the sales team.
Here's a closer look at your duties in this key role: 

  • Support meetings with CIOs, IT executives and other key stakeholders
  • Support sales cycles with both net new accounts and existing accounts
  • Demonstrate the LogicMonitor platform on calls, in-person and at events
  • Attend sales calls scheduled by Enterprise Account Executives
  • Add value to the LogicMonitor pre-sales process by creating datasources, configuring dashboards, troubleshooting issues, reporting feedback, etc.
  • Exceed activity targets as they pertain to supporting the enterprise sales team
  • Evangelize IT performance monitoring and SaaS-based enterprise solutions
  • Ensure 100% satisfaction among all customers
  • Lead technical/product training for new sales personnel on an ongoing basis
  • Attend and support key industry events as required
  • Attend and support field events in-territory as required
  • Attend and support onsite meetings with prospects and customers as required

What You'll Need:

  • A minimum of 10 years experience either supporting the sale of technically complex software solutions or managing complex IT teams in the field
  • Ability to speak on a wide array of technology subjects including but not limited to IT hardware and infrastructure management, application development, cloud technologies, ITIL processes, hybrid cloud infrastructure, etc.
  • Ability to simply articulate intricate and complex technologies
  • Experience in Linux and or Windows/Network administration and operations including the following technologies desired:
      • Virtualization (VMWare, Hyper-V, Xen Server, etc…)
      • Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
      • LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…)
      • WMI, PerfMon, JDBC, SNMP, SMTP, JMX
      • Webservers (IIS, Apache, Tomcat, etc…)
      • Active Directory
      • Database (SQL, MySQL, Postgress, etc…)
      • Scripting (groovy, powershell, ruby, etc...)
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • AnsibleFrameworks
    • PuppetFrameworks
    • TerraformFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • ElasticSearchDatabases
    • TimeSeries DatabaseDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • GainSightEmail
    • MarketoLead Gen


Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views.

An Insider's view of LogicMonitor

What’s the vibe like in the office?

Every morning is exciting because you're working with motivated, extremely intelligent and hardworking people. When everyone works in unison, it feels as though we're all a part of an extended family, thriving in each other's company and in turn, fostering LogicMonitor's success every day with our strive.

Farjad Syed

Solutions Engineer

What does your typical day look like?

Logicmonitor is an exciting opportunity for me.  The product is solid with an outstanding support system.  Very excited to be working with some very talented individuals throughout Logicmonitor.  Cool part is that with all this I'm still learning new things every day.

Eddie Gillis

Sales Engineer

How does the company support your career growth?

LogicMonitor encourages all team members to share ideas no matter your title. This has given me the opportunity to be involved in the development of strategic processes that improve both the customer experience and the company's bottom line. New projects and the all-star teams around me make everyday a learning experience contributing to my growth.

Sarah Robinson

Customer Success, Team Lead

What is your vision for the company?

LogicMonitor has emerged as an absolute leader in its space for the mid-market. Leading the company's efforts in the enterprise space, my vision for the company is to continue to excel in serving our largest and most strategic customers while scaling out our capability to provide the type of customer experience those customers expect.

Steve Kahn

Director of Enterprise Sales

What makes someone successful on your team?

Our team is made up of the smartest people I know, and it's been a joy watching the individuals around me grow with LogicMonitor. What you put into LogicMonitor is what you get out of it. Those that thrive here are go-getters, push themselves and others to reach their highest potential, and know that success comes from a team effort.

Yasmeen Farukh

Chief of Staff

What are LogicMonitor Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
We have unlimited PTO. As much as we love our work, we know it's important to get away too. We value output, not desk time so you can just take the time you need off.
Generous PTO
In addition to the perks above we have: One-week "Unplug" Bonus. We’re so serious about you being recharged that we go above and beyond your regular paid vacations.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Amazing Healthcare Coverage. Professional Development Reimbursement. Fully Stocked Kitchens. Free Gym & Yoga. Healthy Mind Encouragement. Awesome Team, Awesome Culture

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