Inbound Qualification Representative
About ThousandEyes
ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including Comcast, eBay, HP,120+ of the Global 2000, 75+ of the F500, 20 of the top 25 SaaS providers, 6 of the top 7 US banks, 4 of the top 5 UK banks, and 5 of the top 10 companies on the 2018 Forbes Cloud 100 list.
About the team
ThousandEyes Q-Team is the front door to our sales organization as we fuel the company’s growth by generating qualified opportunities and managing inbound inquiries. Q-Team members are responsible for running Exploratory calls to qualify, educate and find mutual benefit based on the prospect’s goals, plans, challenges and timeline. This role requires strong communication & organizational skills to meet your monthly goal(s) and to become an extraordinary superhero at ThousandEyes!
Responsibilities
- Manage and qualify inbound leads to generate opportunities and pass to regional account team
- Effectively document Exploratory calls with prospects including use-cases, goals, current challenges, timeframes & next steps
- Confidently communicate ThousandEyes value proposition to prospects and customers
- Nurture prospects in Groove through strategic cadences that include emails, calls and LinkedIn messages
- Build key relationships and collaborate with field sales representatives to build a strong pipeline
- Establish rapport and build strong relationships with all levels of organization, including senior executives (C-Level & VP’s)
- Manage inbound chats via Intercom
- Travel to ThousandEyes events to build relationships and educate prospects on our platform
Required Qualifications
- Bachelors Degree or equivalent work experience
- Goal-oriented with a diligent work ethic
- High level of awareness and strong commitment to owning your business
- Flexible to travel to regional training courses and events
Preferred Qualifications
- Proven skills in account development, opportunity qualification, and territory management
- Demonstrated success in prospecting into Enterprise companies
- Previous experience with Salesforce and Groove