Inbound Qualification Representative
ThousandEyes Q-Team is the front door to our sales organization as we fuel the company’s growth by generating qualified opportunities and managing inbound inquiries. Q-Team members are responsible for running Exploratory calls to qualify, educate and find mutual benefit based on the prospect’s goals, plans, challenges and timeline. This role requires strong communication & organizational skills to meet your monthly goal(s) and to become an extraordinary superhero at ThousandEyes!
Responsibilities
- Manage and qualify inbound leads to generate opportunities and pass to regional account team
- Effectively document Exploratory calls with prospects including use-cases, goals, current challenges, timeframes & next steps
- Confidently communicate ThousandEyes value proposition to prospects and customers
- Nurture prospects in Groove through strategic cadences that include emails, calls and LinkedIn messages
- Build key relationships and collaborate with field sales representatives to build a strong pipeline
- Establish rapport and build strong relationships with all levels of organization, including senior executives (C-Level & VP’s)
- Manage inbound chats via Intercom
- Travel to ThousandEyes events to build relationships and educate prospects on our platform
Required Qualifications
- Bachelors Degree or equivalent work experience
- Goal-oriented with a diligent work ethic
- High level of awareness and strong commitment to owning your business
- Flexible to travel to regional training courses and events
Preferred Qualifications
- Proven skills in account development, opportunity qualification, and territory management
- Demonstrated success in prospecting into Enterprise companies
- Previous experience with Salesforce and Groove