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Sales Development Representative

| Austin

About the Company

Astronauts needed for a mission.

At the risk of sounding immodest, SecureLink may be the coolest company you’ve never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the company to a higher orbit. 

SecureLink is the leading platform for secure, remote support of enterprise software. Our customers are top-tier names in healthcare, gaming, government, retail, legal and other highly-regulated industries.

SecureLink’s world headquarters in West Austin is called the Hill Country Space Ship - a great facility we believe you would be proud to call your workplace.  https://www.securelink.com/about/tourthespaceship/

Position Overview

SecureLink is hiring Sales Development Representatives (SDRs) to our growing team. SDRs generate and nurture leads into qualified sales opportunities. You will pursue conversations with buyers in our target markets via phone and email at their moment of interest to understand their specific needs, timing, and budget to accurately diagnose the next step.
SDRs partner with our sales and marketing teams to enhance prospecting efforts by identifying and connecting with decision makers, gathering key information, and helping move prospects to the discovery stage of the sales funnel.

Duties and Responsibilities

    • Leverage research and sales intelligence tools to find the right contacts and ensure our information is up-to-date in our CRM system (Salesforce.com)
    • Follow a prescribed email and cold call phone cadence in order to reach target buyers in key accounts.
    • Build relationships on the phone using smart, targeted questions and ability to share insights with decisions makers and influencers.
    • Conduct sales development best practices with email, phone, and social tactics.
    • Be able to adhere to a daily/weekly activity quota in order to reach and exceed monthly lead generation goals.

     

     

    Skills & Requirements

    • Ability to thrive in a customer-centric, metrics-driven environment.
    • Be comfortable making 75+ cold calls/day
    • A desire to build a career in technology sales 
    • Be organized, able to work independently, have a positive attitude, and exceptional listening skills.
    • A positive attitude toward the position and its importance to the company
    • Willingness to embrace challenges large and small with a dedication to achieving excellent outcomes with pride in the work
    • Comfort working with e-mail, phone, excel, and other office technologies plus a willingness to learn new technologies. 
    • An unapologetic drive for success, coupled with a willingness to work as hard as it takes to make it happen
    • An eagerness to learn and improve.

    What Else?

    Happy and successful SecureLink employees have three attributes that make them “slinky”.  These are 1) excellence at their position, 2) eagerness to grow and improve, and 3) a true sense of responsibility to meaningfully contribute to the company, customers, and culture.

    If you are just looking for another job, this is not the place for you.  We like to laugh and be around happy, smart, interesting, self-motivated and “slinky” people.  Slackers, grumps, and pessimists need not apply.

    In addition to a generous benefits package, we serve a full breakfast and lunch to our employees every day from our on-site commercial kitchen run by a great local chef.

    Read Full Job Description

    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • C++Languages
      • GolangLanguages
      • JavaLanguages
      • JavascriptLanguages
      • PerlLanguages
      • PythonLanguages
      • jQueryLibraries
      • ReactLibraries
      • ReduxLibraries
      • SpringFrameworks
      • StrutsFrameworks
      • FreemarkerFrameworks
      • PostgreSQLDatabases
      • GainsightAnalytics
      • BalsamiqDesign
      • IllustratorDesign
      • PhotoshopDesign
      • ConfluenceManagement
      • JIRAManagement
      • SmartsheetManagement
      • SalesforceCRM
      • YesWareEmail
      • RainKingLead Gen
      • PardotLead Gen

    Location

    Rising from the hill country on the western edge of Austin, the SecureLink Space Ship was built for the special astronauts who work here every day.

    An Insider's view of SecureLink

    What's something quirky about your company?

    It's our ode to space missions and astronauts! Walk inside and you'll find life-sized model astronauts, conference rooms named after astronauts, space wallpaper, space mission posters, and more. To drive this theme home, every new employee is encouraged to try out the space simulator in our room dedicated to virtual reality (it's awesome!).

    Ike

    Sales Operations

    How do you collaborate with other teams in the company?

    One of the best things about working here is that I get to interact with so many smart, talented people. Everyone is always willing to lend a hand to help pull the company forward. There are no corporate politics and we are all open and honest with each other. The open communication leads to a lot less stress than at other companies I've worked.

    Joe

    President & COO

    What makes someone successful on your team?

    Intelligence, creativity and a “play to win” attitude. We have a top of the line product and pride ourselves in providing a top of the line sales/support/implementation experience for our customers.

    Carrie

    Customer Success Manager

    How do you empower your team to be more creative?

    The best idea wins! From the kitchen staff to the executive team, we are always looking for innovation. Right now, our marketing team is launching a campaign featuring old-school combination locks: “Remember when security was this easy?” It didn’t matter that the idea came from the finance department- it’s clever and we ran with it!

    Jeff

    CEO & Co-Founder

    How do your team's ideas influence the company's direction?

    The best idea wins. It’s a perspective that permeates the whole company - we’ve even formalized it into the way we run things, we call it the goals process. Everyone decides which efforts they think are most critical, then makes it happen. It’s a bottom up way to make sure the best ideas win and our company keeps moving in the right direction.

    Joel

    VP of Technology

    What are SecureLink Perks + Benefits

    SecureLink Benefits Overview

    At SecureLink, we recognize we are in a competitive candidate market, and we want to provide the best to our employees.

    Health Insurance & Wellness Benefits
    Dental Benefits
    SecureLink's dental plan covers 100% of the cost of preventative care, including topical fluoride and x-rays.
    Vision Benefits
    SecureLink's vision insurance plan provides 100% coverage for annual eye exams after a $10 copay. Frames are covered up to $130 and contacts are covered up to $150.
    Health Insurance Benefits
    SecureLink offers a qualified high-deductible health plan through BCBS. In addition to covering 100% of the employee's health premium, we contribute $2,500/annually to a Health Savings Account (HSA).
    Life Insurance
    SecureLink offers group-term life insurance with a payout of 1x an employee's annual salary for the duration of employment.
    Wellness Programs
    To promote wellness, every employee is provided with a standing desk in their personal workspace, recreational club sponsorship, and healthy snacks and meals.
    Onsite Gym
    SecureLink employees enjoy access to a free onsite gym and volleyball pit.
    Retirement & Stock Options Benefits
    401(K)
    SecureLink's 401(k) retirement plan offers a broad selection of funds to choose from.
    401(K) Matching
    SecureLink contributes 3% of your base salary to your 401(k) account regardless of your contribution.
    Performance Bonus
    All full-time employees are eligible for the SecureLink bonus plan.
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    In addition to 12 weeks of unpaid, job-protected leave mandated under the Family and Medical Leave Act (FMLA), SecureLink offers one month paid parental leave for all new moms and dads.
    Family Medical Leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Unlimited PTO can be used for vacations, sick leave, and other needs such as bereavement, jury duty, or time spent supporting philanthropic endeavors. Work hard, play hard. Or relax — it’s up to y
    Paid Holidays
    SecureLink offers all employees paid time off to observe 7 major holidays.
    Perks & Discounts
    Beer on Tap
    SecureLink's three-tap commercial beer keg is always stocked with cold brews, ready for our weekly onsite Happy Hour. It's hoppin' (beer puns hehe).
    Casual Dress
    SecureLink has a casual dress code for our employees, and you will see many people around wearing jeans, and yes – even t-shirts and the occasional pair of flip-flops.
    Company Outings
    SecureLink employees enjoy quarterly paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
    Free Daily Meals
    SecureLink's onsite chefs provide breakfast, lunch, and snacks to employees every day. YUM.
    Game Room
    SecureLink's game room is decked out with a golf simulator, VR game equipment, ping pong, pool and foosball tables, shuffleboard, and pinball machines.
    Stocked Kitchen
    SecureLink has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored beverages you can handle.
    Happy Hours
    SecureLink staff enjoys a weekly Friday happy hour where employees are recognized for outstanding achievements during our "Price is Right" style wheel spins.
    Parking
    SecureLink employees don't worry about where they will park—we have our own lot.
    Pet Friendly
    SecureLink employees can bring their dogs to the office, we love our furry friends!
    Recreational Clubs
    SecureLink sponsors office sports leagues year round.
    Professional Development Benefits
    Job Training & Conferences
    SecureLink offers a wide range of training programs to all employees, including functional bootcamps, in-house professional development, and knowledge sharing sessions.

    Additional Perks + Benefits

    Having our own building allows us the flexibility to create our own workspace and do cool things like bring our dogs to work and cook bacon every day (and we definitely do that). In addition to our awesome inside spaces, just outside is our very own volleyball court! Check out like video on our page for a tour of our Hill Country Spaceship!

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