Sales Development Representative

| Austin

About the Company

Astronauts needed for a mission.

At the risk of sounding immodest, SecureLink may be the coolest company you’ve never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the company to a higher orbit. 

SecureLink is the leading platform for secure, remote support of enterprise software. Our customers are top-tier names in healthcare, gaming, government, retail, legal and other highly-regulated industries.

SecureLink’s world headquarters in West Austin is called the Hill Country Space Ship - a great facility we believe you would be proud to call your workplace.

Position Overview

SecureLink is hiring Sales Development Representatives (SDRs) to our growing team. SDRs generate and nurture leads into qualified sales opportunities. You will pursue conversations with buyers in our target markets via phone and email at their moment of interest to understand their specific needs, timing, and budget to accurately diagnose the next step.
SDRs partner with our sales and marketing teams to enhance prospecting efforts by identifying and connecting with decision makers, gathering key information, and helping move prospects to the discovery stage of the sales funnel.

Duties and Responsibilities

    • Leverage research and sales intelligence tools to find the right contacts and ensure our information is up-to-date in our CRM system (
    • Follow a prescribed email and cold call phone cadence in order to reach target buyers in key accounts.
    • Build relationships on the phone using smart, targeted questions and ability to share insights with decisions makers and influencers.
    • Conduct sales development best practices with email, phone, and social tactics.
    • Be able to adhere to a daily/weekly activity quota in order to reach and exceed monthly lead generation goals.



    Skills & Requirements

    • Ability to thrive in a customer-centric, metrics-driven environment.
    • Be comfortable making 75+ cold calls/day
    • A desire to build a career in technology sales 
    • Be organized, able to work independently, have a positive attitude, and exceptional listening skills.
    • A positive attitude toward the position and its importance to the company
    • Willingness to embrace challenges large and small with a dedication to achieving excellent outcomes with pride in the work
    • Comfort working with e-mail, phone, excel, and other office technologies plus a willingness to learn new technologies. 
    • An unapologetic drive for success, coupled with a willingness to work as hard as it takes to make it happen
    • An eagerness to learn and improve.

    What Else?

    Happy and successful SecureLink employees have three attributes that make them “slinky”.  These are 1) excellence at their position, 2) eagerness to grow and improve, and 3) a true sense of responsibility to meaningfully contribute to the company, customers, and culture.

    If you are just looking for another job, this is not the place for you.  We like to laugh and be around happy, smart, interesting, self-motivated and “slinky” people.  Slackers, grumps, and pessimists need not apply.

    In addition to a generous benefits package, we serve a full breakfast and lunch to our employees every day from our on-site commercial kitchen run by a great local chef.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • C++Languages
      • GolangLanguages
      • JavaLanguages
      • JavascriptLanguages
      • PerlLanguages
      • PythonLanguages
      • jQueryLibraries
      • ReactLibraries
      • ReduxLibraries
      • SpringFrameworks
      • StrutsFrameworks
      • FreemarkerFrameworks
      • PostgreSQLDatabases
      • GainsightAnalytics
      • BalsamiqDesign
      • IllustratorDesign
      • PhotoshopDesign
      • ConfluenceManagement
      • JIRAManagement
      • SmartsheetManagement
      • SalesforceCRM
      • YesWareEmail
      • RainKingLead Gen
      • PardotLead Gen


    Rising from the hill country on the western edge of Austin, the SecureLink Space Ship was built for the special astronauts who work here every day.
    11402 Bee Caves Road , Bee Cave, TX 78738

    Insider's spotlight

    What's something quirky about your company?

    It's our ode to space missions and astronauts! Walk inside and you'll find life-sized model astronauts, conference rooms named after astronauts, space wallpaper, space mission posters, and more. To drive this theme home, every new employee is encouraged to try out the space simulator in our room dedicated to virtual reality (it's awesome!).


    Sales Operations

    How do you collaborate with other teams in the company?

    One of the best things about working here is that I get to interact with so many smart, talented people. Everyone is always willing to lend a hand to help pull the company forward. There are no corporate politics and we are all open and honest with each other. The open communication leads to a lot less stress than at other companies I've worked.


    President & COO

    What makes someone successful on your team?

    Intelligence, creativity and a “play to win” attitude. We have a top of the line product and pride ourselves in providing a top of the line sales/support/implementation experience for our customers.


    Customer Success Manager

    How do you empower your team to be more creative?

    The best idea wins! From the kitchen staff to the executive team, we are always looking for innovation. Right now, our marketing team is launching a campaign featuring old-school combination locks: “Remember when security was this easy?” It didn’t matter that the idea came from the finance department- it’s clever and we ran with it!


    CEO & Co-Founder

    How do your team's ideas influence the company's direction?

    The best idea wins. It’s a perspective that permeates the whole company - we’ve even formalized it into the way we run things, we call it the goals process. Everyone decides which efforts they think are most critical, then makes it happen. It’s a bottom up way to make sure the best ideas win and our company keeps moving in the right direction.


    VP of Technology

    What are SecureLink Perks + Benefits

    Health Insurance & Wellness Benefits
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    SecureLink offers health insurance through BCBS, as well as a generous employer contribution to fund a Health Savings Account (HSA).
    Life Insurance
    Wellness Programs
    To promote wellness, every employee is provided a standing desk in their personal workspace.
    Onsite Gym
    Retirement & Stock Options Benefits
    401(K) Matching
    Performance Bonus
    Child Care & Parental Leave Benefits
    Family Medical Leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Paid Holidays
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Company Outings
    Daily Meals Provided
    SecureLink's onsite chefs provide breakfast, lunch, and snacks to employees every day.
    Game Room
    Stocked Kitchen
    Happy Hours
    SecureLink staff enjoy a weekly Friday happy hour where employees are recognized for outstanding achievements during our "Price is Right" style wheel spins.
    Pet Friendly

    Additional Perks + Benefits

    Having our own building allows us the flexibility to create our own workspace and do cool things like bring our dogs to work and cook bacon any time of day (and we definitely do that). In addition to our awesome inside spaces, just outside is our very own volleyball court!

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