Sales Operations Analyst
About Us:
LogicMonitor is the leading SaaS-based performance monitoring platform for Enterprise IT.
We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve great things together.
Our Austin team works in downtown Austin. Both enjoy panoramic city views and an open floor plan with breakout rooms that encourage collaboration and innovation. When you join LogicMonitor, you will be working alongside some of the brightest minds in one of the fastest growing global software firms. We are looking for you to bring your expertise, drive, and passion. This is your chance to join us on our journey as we expand our global presence and achieve record-breaking success.
LogicMonitor is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
We operate with integrity, esteem diversity and treat each other fairly and with respect. And we’re doing that while nurturing consideration for humanity. We give back to our community and encourage all people to come as they are and find their own version of personal and professional harmony here. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.
What You'll Do:
The Sales Operations Analyst is an exciting opportunity to be responsible for driving Sales team performance. You will provide analytics support of the Sales leadership team, providing clarity of the sales pipeline, forecast (predict) and performance (track and improve).
Here's a closer look at this key role:
- Be responsible for the collection, analysis, and reporting of sales-related data in an ongoing effort to increase overall sales productivity and achieve company revenue goals
- Clear Sales pipeline reporting, and consistently create tie-backs (a trail) to the Marketing activities that support/impact pipeline dynamics.
- Command metrics and analysis responsibilities such that Sales leadership can focus on hiring, training, selling and enable quick, data driven decisions.
- Develop sustainable approach for customer and market analysis and profiling; market segmentations; program tracking and evaluation.
- Analyze historical and ongoing account growth characteristics to better approach upsell and renewals and maximize key account/enterprise growth opportunities.
- Support the Sales Ops department in the planning and administration of variable compensation.
What You'll Need:
- Bachelor's Degree Required (finance, statistics, or business degree preferred)
- 1+ years experience in a data or operations role
- Ability to build and refine data driven and weighted forecast models
- Capacity to synthesize requests for metrics to determine the meaningful data, correlation and business impact actually sought out by the original request
- Problem-solving and deduction to properly communicate findings and recommendations
- Advanced Excel skills that include running macro-based reports
- Excellent presentation skills, and an ability to build simplified and beautiful reports and slide decks