Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

SE Channel Partner at Duo Security

| Austin
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Duo’s SE team is a makeup of customer centric engineers that love providing prospects and customers with an amazing experience. We are focused on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customer success teams. We’re looking for a Partner-specific Sales Engineer to support our growing partner/business development team!


So what does a day in the life of a Sales Engineer at Duo look like?

Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. A Partner SE will work with many prospects and partners in a day providing consulting, technical training, technical implementation and demos of Duo. We partner with our Partner Account Managers to understand and align with our partners’ needs, develop and deliver the technical enablement to partners, and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and partners have an amazing experience with Duo.

In order to be successful in this role, you must have a passion for technology and love Duo.

Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to setup RDP or SSH in under 10 minutes. Experience why Duo’s customers are so passionate about us that we’ve been called the “The Most Loved Company in Security”.


Sales Skills

  • Ability to align partner needs and strategy with the value of Duo’s Trusted Access Vision
  • Ability to identify the technical thought leaders and influencers at a partner and align closely with them and their business"
  • Provide unbelievable product demos
  • Provide incredible technical enablement and training to strategic partners
  • Position Duo against competing products
  • Strategically position Duo with other technologies sold by partners
  • Excellent communication skills
  • Work as a team with your assigned Partner Account Manager
  • 2+ Years experience with high volume Partner Partners, SHI, CDW, ePlus, etc
  • 3+ Years of Partner SE experience in a role supporting Enterprise software, SaaS and/or security

Technical Skills

  • Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.
  • VPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.
  • Able to quickly diagnose network configuration issues
  • Strong knowledge and understanding of Active Directory, LDAP and RADIUS authentication
  • Working knowledge of LDAP with ability to troubleshoot LDAP lookup issues
  • Has setup and configured Active Directory with strong knowledge of Windows Server
  • Has experience working with Microsoft Exchange
  • Has a working knowledge of Office 365
  • Has configured and troubleshooted SAML and SSO
  • Familiar with Unix and Linux, Especially SSH
  • Knowledgeable with Identity/Access Management and two-factor authentication

This job may not be for you if…

  • Traveling up to 50% of the time wouldn’t be the best fit with your personal life.
  • Working for a company in hyper growth, where change is rapid and constant, isn’t something you are comfortable embracing.
  • You prefer to work on your own (we are a team that pushes each other and learns together)
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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
5

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Operations
Sales
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Virtual Systems Engineer Sales DUO

Duo Security
Austin
1 week ago
+41
We are adding Sales Engineer dedicated to the SMB segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

Software Engineer, Passwordless Authentication Team - Duo Security

Duo Security
Austin
1 week ago
+41
As a Software Engineer on the Passwordless Authentication team you’ll be joining the engineers who take Duo’s passwordless solution to market. Your team aims to remove passwords from the equation around access management. We strive to make security simple to understand and easy to use. As a leading Multi-Factor Authentication provider, Duo is positioned to leverage our existing access and device trust policies to protect passwordless logins and help organizations realize true Passwordless MFA. Help us to evolve the authentication experience in software that is relied on to protect consumer, enterprise, federal, and multinational customers.

Senior Customer Success Manager, Duo Security

Duo Security
Austin
1 week ago
+41
As a Senior CSM, you will be the primary advocate for our strategic customers, guiding them along a path to success and engaging resources across Duo to accelerate value realization for each customer. We will need you to be as passionate about Duo solutions as you are about providing exceptional experiences for every customer.

Mid-Market Account Development Representative-Duo Security (ATX)

Duo Security
Austin
2 weeks ago
+41
As a Mid-Market Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Consulting Systems Engineer, SLED - Duo Security

Duo Security
Austin
2 weeks ago
+41
Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.