ePayPolicy offers easier payment tools, built for insurance. ePayPolicy's products bring insurance payments up to speed for agencies, carriers, MGAs, and PFCs, with secure online payment pages, automated check processing, and payables reconciliation. 6,500+ insurance companies trust ePayPolicy and our expert, live support team to handle their payments every day.

We’re based in Austin, TX, and have clients in all 50 US states and Canada. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital.

Job description

Account Managers own the relationship with customers post-sale. You will meet with each of your customers regularly to ensure that they are getting the most out of our system and help them accelerate their transition to electronic payments. Each customer's situation is different and we are looking for problem solvers who can listen to customers, understand their unique situation, and craft creative solutions.

**Must have sales experience to be considered for this role**

Responsibilities and Duties:

• In-office 3+ days per week and 4-5 days during training
• Manage a book of ~200 accounts of varying sizes depending on seniority
• Build strong relationships with your customers, helping them increase their electronic payments adoption, and growing revenue per customer
• Manage account activity and information in Salesforce.com system

You may be a good fit if:

• You have 7+ years of experience in a quota-carrying Sales or Account Management role focused on Enterprise-level accounts
• You enjoy working at a fast-paced SaaS company
• You’re a resourceful self-starter and thrive working somewhat autonomously
• You're able to think on your feet, solve problems, and articulate clear recommendations
• You love being customer-facing, talking with customers, and you seek to understand how we can improve and over-deliver on expectations
• You’re a good teammate and always do what is in best interest of your team 

Why ePayPolicy

• Competitive salary, commission, and bonus
• Comprehensive benefits package with employer basic life and disability premiums
• 401K
• Unlimited PTO
• Company-sponsored quarterly “ePayItForward” initiatives 
• Supportive and inclusive company culture with a focus on work/life balance
• Fully-stocked kitchen and lunch delivery stipend, as well as safety protocols in place for those that choose to work onsite.
• Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it! We value everyone’s ideas and opinions.)
• Huge opportunity for growth

ePayPolicy Hiring Practice

We value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.