Senior Solutions Engineer at Shopgate

| Austin
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Your Mission

Reporting to the Director of Sales, you’ll leverage your deep retail and solution SaaS industry knowledge to educate our prospects and inspire confidence in our omnichannel e-mCommerce offerings. Your efforts will help our Sales team achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth.

The Challenge

  • Become an expert on the Shopgate product solution, available apps, rest APIs 
  • Represent Shopgate as a technical leader in strategic sales opportunities, advise customers on what is possible with our omnichannel commerce platform. 
  • Provide product demonstrations to strategic opportunities, and create compelling business cases for top enterprise prospects through the use of cost/benefit modeling and ROI analysis
  • Educate prospects on omnichannel mCommerce recommendations and best practices
  • Lead consultative Solution Audits for top prospects
  •  Become a trusted technical resource and mentor for the organization
  • Assist the Director of Sales with the development and execution of strategic plans and with the day to day operations 
  • Engage closely with our Technology Partners and support the evolution of the Shopgate solution
  • Achieve quarterly and annual objectives defined by leadership
  • Translate system architecture trends into product requirements
  • Act as the primary Pre-to-post Sales technical leadership for our most strategic opportunities, advising merchants from front-end Audit to solutions to implementation to launch
  • Influence sales strategies and practices by building excellent working relationships with leaders and colleagues across the business
  • Manage multiple concurrent high visibility projects with a high degree of accuracy
  • Monitor and report on applicable new technology and technology-related trends

The Ideal Profile 

  • 5+ years experience as a technical leader or advisor in the eCommerce space with 10+ years experience in the SaaS industry
  • B.S. Computer Science, Software Engineering 
  • Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON.
  • Comfortable with a consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience
  • Experience with commerce solutions and applications including POS, order management, ERP and payment gateways
  • Sales methodology and Solution selling training a plus
  • Charismatic and energetic self-starting personality
  • Ability to collaborate with and motivate multiple groups toward accomplishing a task
  • Experienced in solution architecting, project scoping and product demonstration skills
  • Strong verbal, presentation, written, and organizational skills with a passion for winning 


** Shopgate has offices in Germany and Austin, TX. This role is US based and a Texas location is preferred but remote/work from home candidates will also be considered. 

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