Solution Consultant, Client Services at SailPoint

| Austin
!Sorry, this job was removed at 11:39 a.m. (CST) on Tuesday, January 28, 2020

As a Solution Consultant within SailPoint Technologies’ Professional Services team, your role is very important for the successful setup, integration, and deployment of SailPoint’s Cloud Services. Your role will be on the front-line during implementation of new and exciting offerings at SailPoint Technologies.  You will also work with customers and implementation partners to educate and provide guidance during the course of the engagements.  You will develop expertise in the various offerings and become a subject matter expert to be utilized by internal and external teams.  Your contribution will provide valuable design insights to development of future features.  Your role is cross-functional interacting with a wide range of different types of roles within the organization.

 

Responsibilities:  

  • Setup, integrate, and deploy SailPoint's Cloud Services.
  • Work closely with DevOps, Engineering and our Support team to help solve deployment issues
  • Communicate implementation and product details with partners and clients at the technical and/or functional level appropriate for the situation.
  • Assist clients, post-implementation, with user testing, debugging, support and maintenance.
  • Assist Project Lead with post-sales requirements gathering, analysis and documentation.
  • Help enable customers, other team members, and partners on SailPoint’s Cloud Service offerings.

 

Ideal Candidate has:

  • Excellent presentation and communication skills
  • Curiosity and the ability to quickly learn new technology, processes, and use cases
  • Excellent skills at maintaining timelines for various active projects
  • Proficient prioritization and task management skills
  • Strong knowledge of enterprise software/architecture
  • Proficient understanding of Database technologies
  • Basic level of proficiency with a programming or scripting language
  • Proficient understanding of data analysis techniques
  • Strong self-starter and team player
  • Proficient skills in technical training
  • Ability to engage knowledgeable with a variety of stakeholders (DevOps, Engineering, Security, Product Management, Support)

 

What to Expect:

  • Variety in terms of types of customer engagements and vastly different use cases
  • Variety in terms of different technology and types of integrations
  • Travel less than 20%

 

Required:  

  • 5-7+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software implementation and consulting experience
  • Excellent organizational skills 
  • Experience setting up and installing enterprise software on both Windows and Unix platforms
  • Experience with programming/scripting languages (JavaScript, Python, Ruby, Java, etc.)
  • Excellent communication skills
  • Extensive experience working with customers and partners

 

Preferred:  

  • Experience with Databases (Oracle, Sybase, MSSQL, MySQL)
  • Familiarity with identity management systems (Sun, Oracle, IBM, Novell, SailPoint)
  • Experience project planning, resource management, and scope management
  • Experience managing testing, performance testing, automated testing, test scripts, test cases and test plans during the course of a project
  • Experience deploying or managing SSO technologies (SAML, WS-FED)
  • Experience with data analytics, data visualization tools, AI/ML, or Big Data
  • Security software or internal IT audit experience
  • Experience in a startup company
  • Previous experience working with various SaaS platforms
  • Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML

 

Education 

Computer Science, Engineering, or equivalent degree, or comparable experience.

 

Location/Travel

Position is based in Austin, TX. This position requires approximately 20% travel.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

11120 Four Points Drive, Austin, TX 78726

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Annually.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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