Manage and optimize the Salesforce environment (primarily Sales Cloud), supporting sales, marketing and customer operations through configuration, reporting, data governance, integrations, user support, and process improvement. Drive system enhancements, testing, training, and Agile delivery; provide support for adjacent SaaS tools (primarily HubSpot) and expand platform ownership over time.
The Salesforce Administrator / Developer is responsible for the day-to-day administration, support, optimization and analysis of the company’s Salesforce environment, with primary focus on Sales Cloud and potential future support for Service Cloud. This role supports sales, marketing and customer operations through system configuration, reporting, process improvement, user support and data stewardship. The position will also grow to support adjacent go-to-market systems, primarily HubSpot, and is expected to grow into broader SaaS platform ownership over time.
Responsibilities- Administer and support Salesforce, including user setup, security, profiles, roles, permissions, page layouts, fields, objects, flows, validation rules and related configuration.
- Maintain and improve Salesforce to support business processes across sales, marketing and customer operations.
- Build and maintain reports, dashboards and analysis that improve visibility, decision-making and operational accountability.
- Partner with business stakeholders to gather requirements, document needs, identify gaps and translate them into scalable system solutions.
- Support data quality, data hygiene and governance practices across Salesforce and related go-to-market systems.
- Manage and troubleshoot day-to-day system issues, user requests and production support needs in a timely and reliable manner.
- Support system enhancements, release activities, testing, documentation, training and user adoption.
- Assist with integrations, workflow automation and AI-enabled capabilities centered around Salesforce and connected business systems.
- Provide support for adjacent SaaS tools, primarily HubSpot, with opportunity to expand ownership over time.
- Work within an Agile delivery model by managing assigned work, supporting backlog refinement and contributing to consistent execution within established processes.
- 5+ years of experience in Salesforce administration, Salesforce support or a closely related systems role.
- 3+ Development in Salesforce development using Apex and declarative automation tools (ie, Flows)
- Salesforce Administrator certification required; additional Salesforce certifications preferred.
- Experience supporting Sales Cloud; exposure to Service Cloud preferred.
- Experience with reporting, dashboards, user support, process improvement and system configuration in Salesforce.
- Experience supporting adjacent go-to-market platforms such as HubSpot or similar SaaS tools.
- Experience in a similar company environment or in an entry-level role within a comparable vertical.
- Familiarity with Agile ways of working and structured change processes.
- Strong written and verbal English communication skills.
- Demonstrated ownership, reliability, sound judgment and the ability to adapt to new challenges while operating within defined processes.
Sembi Austin, Texas, USA Office
4001 W. Parmer Lane, Suite 125, Austin, TX, United States, 78727
Similar Jobs
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Provides fast, friendly checkout service; operates cash registers and self-checkout areas; scans and bags merchandise; processes payments and exchanges; answers customer questions; maintains a clean, safe workstation; and assists with stocking, carts, or other store duties as needed.
Top Skills:
Cash RegisterComputerSelf-Checkout Systems
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Provides fast, friendly checkout service; operates registers and self-checkout, processes payments and exchanges, answers customer questions, bags merchandise, maintains a safe workstation, and assists with stocking, carts, and other store tasks as needed. Bilingual skills and retail or customer service experience are preferred. The part-time role requires basic math, computer use, prolonged standing or sitting, and lifting up to specified limits.
Top Skills:
Cash RegisterComputerSelf-Checkout Systems
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Provides customer service in a Lowe’s retail store by helping shoppers locate and select products, processing orders, replenishing merchandise, preparing department-specific materials, and guiding customers through checkout. The role may involve loading merchandise, cross-training across departments, prolonged standing, and lifting at least 25 pounds. Occasional travel to meetings, training, or neighboring stores may be required.
Top Skills:
Computer SystemsRetail TechnologySmartphonesTablets
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
