The Salesforce Architect will design scalable solutions, lead the Salesforce team, mentor members, ensure user-centered solutions, and improve operational excellence.
Description
About the Role
NinjaOne is scaling rapidly across SMB, Mid-Market, and Enterprise, and Salesforce sits at the center of how our GTM teams execute. We're hiring a Salesforce Platform Manager to join our Sales Systems team in a high-impact role responsible for hands-on solution design as well as technical leadership, mentorship, and execution oversight across our sales technology ecosystem.
Salesforce sits at the center of how our Sales, Customer Success, and Revenue teams operate . We're hiring a Salesforce Platform Manager to lead and grow our Salesforce team while owning the architecture, scalability, and evolution of our system.
In this role, you'll partner with leadership to shape system strategy and deliver scalable, high-quality solutions that support a rapidly growing SaaS business.
This is an ideal opportunity for someone with deep Salesforce expertise who is excited to lead a team while designing systems that reduce operational friction and directly impact revenue performance.
Location - Hybrid in Austin, TX (In the office 3 days per week Mon day , Tues day , and Thurs day )
What You'll be Doing
Platform Ownership & Architecture
Team Leadership & Enablement
Cross-Functional Partnership
Operational Excellence & Continuous Improvement
About You
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries .
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work .
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years .
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI- TR1
#L I -Hybrid
#BI-Hybrid
About the Role
NinjaOne is scaling rapidly across SMB, Mid-Market, and Enterprise, and Salesforce sits at the center of how our GTM teams execute. We're hiring a Salesforce Platform Manager to join our Sales Systems team in a high-impact role responsible for hands-on solution design as well as technical leadership, mentorship, and execution oversight across our sales technology ecosystem.
Salesforce sits at the center of how our Sales, Customer Success, and Revenue teams operate . We're hiring a Salesforce Platform Manager to lead and grow our Salesforce team while owning the architecture, scalability, and evolution of our system.
In this role, you'll partner with leadership to shape system strategy and deliver scalable, high-quality solutions that support a rapidly growing SaaS business.
This is an ideal opportunity for someone with deep Salesforce expertise who is excited to lead a team while designing systems that reduce operational friction and directly impact revenue performance.
Location - Hybrid in Austin, TX (In the office 3 days per week Mon day , Tues day , and Thurs day )
What You'll be Doing
Platform Ownership & Architecture
- Own solution architecture across Salesforce and its ecosystem
- Design scalable, high-performing systems aligned to business needs. Champion a Flows-first, low-code approach to accelerate delivery and reduce technical debt
- Review and approve solution designs to ensure consistency and quality across the platform
- Drive integrations across tools like Workato , LeanData , DealHub , Chili Piper, and Salesloft
Team Leadership & Enablement
- Lead, mentor, and grow a team of Salesforce administrators and integration specialists
- Provide technical direction, coaching, and performance feedback on solution design, troubleshooting, and platform best practices
- Break down work and ensure high-quality execution
Cross-Functional Partnership
- Partner with Sales Systems teammates to implement solutions across Salesforce and adjacent tools ( Workato , LeanData , DealHub , Chili Piper, Salesloft )
- Translate business needs into scalable system solutions
- Partner with Sales, CS, Marketing, and Revenue leaders to deliver integrations and workflows that power lead routing, opportunity management, forecasting inputs, and quote-to-cash handoffs
Operational Excellence & Continuous Improvement
- Identify & improve processes, reduce manual work, and increase system efficiency
- Ensure data integrity (to include change management), governance, and platform
About You
- 5-10+ years of experience designing and implementing Salesforce solutions in high-growth environments supporting complex GTM motions required (Sales Cloud required )
- Strong background in Salesforce architecture and scalable system design ( expertise in flows, validation rules, custom metadata, security model)
- Strong ability to balance hands-on work with delegation and team mentorship
- Clear communicator able to work effectively with revenue leaders and end users
- Salesforce certifications (Advanced Admin, App Builder, Architect paths) preferred
- Familiarity with DealHub CPQ, Workato , LeanData , Chili Piper, Salesloft , or similar tech stacks
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries .
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work .
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years .
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI- TR1
#L I -Hybrid
#BI-Hybrid
Top Skills
Chili Piper
Dealhub
Leandata
Salesforce
Salesforce Flows
Salesloft
Workato
NinjaOne Austin, Texas, USA Office
We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!
Similar Jobs at NinjaOne
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Corporate Marketing Communications Specialist, you'll support global public relations efforts, manage communications, and enhance media coverage. Responsibilities include drafting content, coordinating with stakeholders, and overseeing project timelines.
Top Skills:
Media OutreachProject ManagementPublic RelationsReportingStakeholder CoordinationWriting
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Account Executive manages sales cycles for small and mid-market accounts, closing revenue through qualified leads while engaging in relationship building and territory planning.
Top Skills:
CRMSalesforce
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Sales Operations Manager will optimize sales processes, ensure alignment between sales roles, enhance forecasting accuracy, and drive operational efficiency.
Top Skills:
ClariExcelGoogle SheetsLookerSalesforceSalesloftTableau
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
