Designs, configures, implements, and improves Salesforce solutions for a federal healthcare modernization program. Translates business requirements into functional requirements, user stories, workflows, and platform configurations. Facilitates stakeholder workshops, develops reports and dashboards, supports integrations, data migration, UAT, releases, troubleshooting, documentation, and user training. Ensures solutions meet federal security, privacy, accessibility, and governance requirements while collaborating with administrators, developers, architects, product owners, and business stakeholders.
Salesforce Consultant
Position Summary
We are seeking an experienced Salesforce Consultant to support the design, configuration, implementation, and continuous improvement of Salesforce solutions for a large-scale federal healthcare modernization program.
The Salesforce Consultant will serve as a bridge between business stakeholders and technical delivery teams, helping translate complex operational requirements into effective Salesforce solutions. This individual will work closely with Salesforce Administrators, Developers, Architects, Product Owners, Business Analysts, and program stakeholders throughout the solution lifecycle.
Key Responsibilities
- Partner with business and technical stakeholders to gather, analyze, and document Salesforce requirements.
- Translate business needs into functional requirements, user stories, process flows, and Salesforce solution recommendations.
- Configure and enhance Salesforce solutions using declarative platform capabilities.
- Facilitate requirements workshops, discovery sessions, and solution design discussions.
- Configure objects, fields, page layouts, record types, validation rules, workflows, and Salesforce Flow.
- Develop reports, dashboards, and analytics to support business and operational decision-making.
- Collaborate with Salesforce Developers and Architects on solutions requiring custom development or complex integrations.
- Recommend Salesforce best practices and identify opportunities to improve business processes through platform automation.
- Support user acceptance testing (UAT), defect resolution, release readiness, and implementation activities.
- Assist with data migration, data validation, data quality, and reconciliation activities.
- Support user adoption through documentation, training materials, and knowledge transfer.
- Participate in Agile ceremonies, including backlog refinement, sprint planning, demonstrations, and retrospectives.
- Support production troubleshooting and continuous platform improvement.
- Ensure Salesforce solutions align with applicable federal security, privacy, accessibility, and governance requirements.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, Information Systems, or a related discipline, or equivalent relevant experience.
- 4+ years of Salesforce implementation, consulting, administration, business analysis, or related platform experience.
- Hands-on experience configuring Salesforce solutions.
- Strong understanding of Salesforce objects, relationships, security, automation, reports, and dashboards.
- Experience with Salesforce Flow and other declarative platform capabilities.
- Demonstrated experience gathering and translating business requirements into technology solutions.
- Experience developing functional requirements, user stories, and acceptance criteria.
- Experience supporting UAT, releases, and production implementations.
- Understanding of Agile software delivery practices.
- Strong analytical, problem-solving, documentation, and communication skills.
- Ability to collaborate effectively with technical teams and business stakeholders.
- Ability to meet applicable federal background investigation requirements.
Preferred Qualifications
- Experience supporting federal government, federal healthcare, or health IT environments.
- Experience with enterprise-scale Salesforce implementations.
- Experience with Salesforce Service Cloud, Experience Cloud, Health Cloud, or Government Cloud.
- Experience supporting Salesforce integrations and data migration initiatives.
- Familiarity with APIs, integration concepts, and enterprise application environments.
- Experience working in Agile or SAFe delivery environments.
Preferred Certifications
- Salesforce Certified Administrator
- Salesforce Certified Business Analyst
- Salesforce Platform App Builder
- Salesforce Service Cloud Consultant
- Salesforce Experience Cloud Consultant
- Other relevant Salesforce certifications
**Disclaimer: This position is contingent upon ELYON’s receipt of contract award, Government acceptance of the proposed candidate, completion of required onboarding, and continued contract funding.**
Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Similar Jobs
Consulting
Leads Salesforce discovery and requirements workshops, designs and configures scalable solutions, documents technical designs, and serves as a functional subject matter expert. Collaborates with architects, QA, change management, and delivery teams throughout engagements. Supports UAT, defect resolution, data migration validation, training, go-live readiness, and hypercare. The role also contributes to internal enablement and knowledge sharing while maintaining delivery utilization targets.
Top Skills:
AgentforceData CloudSales CloudSalesforceService Cloud
Consulting
Translates customer requirements into scalable Salesforce solutions, leads discovery workshops, configures Salesforce, and documents solution designs. Collaborates with architects, QA, change management, and delivery teams throughout discovery, design, build, UAT, and go-live. Supports data migration validation, training, defect triage, hypercare, knowledge sharing, and internal enablement while serving as a Salesforce functional subject matter expert.
Top Skills:
AgentforceData CloudSales CloudSalesforceService Cloud
Information Technology • Professional Services • Defense • Manufacturing
Lead Salesforce consulting and implementation efforts across federal environments. Gather requirements, design data and security models, configure automation and platform components, validate solutions, and guide testing and deployment. Advise stakeholders on Salesforce architecture and optimization, lead discovery workshops, mentor consultants, and support implementations across Public Sector, Sales, Service, Marketing, Experience, and Nonprofit Cloud. The role requires U.S. citizenship and involves DoD or federal Salesforce environments.
Top Skills:
SalesforceSalesforce ApisSalesforce EinsteinSalesforce Experience CloudSalesforce FlowSalesforce LightningSalesforce Marketing CloudSalesforce Nonprofit CloudSalesforce OmnistudioSalesforce Public Sector SolutionsSalesforce Sales CloudSalesforce Service Cloud
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
