Salesforce Technical Lead

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance; HSA, FSA; 401(k) with immediately vested company match; PTO/Sick Leave, 11 paid federal holidays, parental leave; tuition and training reimbursement; a referral bonus program; and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

• Technical Leadership: Directly responsible for the architectural design and implementation of modernized portal solutions using Salesforce Public Sector Solutions (PSS). 
• Modernization: Lead the migration initiative transitioning legacy application components to Salesforce Government Cloud Plus. 
• Data Strategy: Oversee the ingestion and management of high-volume data sets (exceeding 500 MB) from enterprise source systems, ensuring data integrity and scalability in a Developer Pro sandbox environment. 
• Development: Design, develop, and test enterprise web APIs, user interfaces, and batch jobs. Develop high-quality, shippable code in short increments within an Agile team. 
• Security & Compliance: Work closely with security teams to meet required FedRAMP High security controls and maintain full ATO alignment. 
• Platform Management: Create and manage profiles, monitor access levels, and configure Salesforce systems to support multi-portal ecosystem requirements. 
• Collaboration: Partner with product management to translate federal requirements into technical designs and provide accurate level-of-effort estimates. 

• Certifications: Professional certificate as a Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Public Sector Solutions or OmniStudio Developer/Consultant certification. 
• Technical Expertise: Expert skills in REST, JSON, SOAP, WSDL, and XML Schema. Proficient in Salesforce PSS, Experience Cloud, and Government Cloud Plus. 
• Data Modeling: Extensive knowledge of various principles of data management and complex data modeling (Salesforce objects). 
• Integration: Experience with MuleSoft or similar middleware for event-based integration between legacy enterprise systems and Salesforce. 
• Tools: Experience using SoapUI, Postman, or similar tools for testing web services. 
• Accessibility: Strong knowledge of Web accessibility (WCAG 2.0 / Section 508). 
• Methodology: Proven experience leading technical teams in an Agile/SCRUM environment. 
• Communication: Exceptional communication skills with the ability to analyze existing code and assume technical ownership. 
• Experience Plus: Having direct experience with OmniStudio development and Public Sector Solutions implementation is a significant plus. 

• US Citizen 
• Ability to attain Federal Government Position of Trust. Must be a U.S. citizen, foreign citizen authorized to legally work in the United States or resident alien. Must pass a background investigation. 

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current pay range is: $123,000.00 – $180,000.00.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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