.png){kind=logo}
As a Salesforce Training Specialist, you will design and deliver customized training programs for users post-implementation of Salesforce and AWS solutions, ensuring effective user adoption and engagement.
Salesforce Training Specialist
Location: United States - we are fully remote!
As a Trainer at Thunder, you will play a critical role in driving successful user adoption following the implementation of new Salesforce + AWS solutions. You’ll be responsible for designing and delivering engaging, customized training programs — from end-user enablement to Train-the-Trainer models — to help our clients confidently leverage new tools and processes.
You’ll work closely with cross-functional teams and client stakeholders to deliver scalable, creative training and change management experiences that support enterprise transformation. Your work will begin with a deep understanding of the impacted user groups, including their current tools, processes, and pain points. From there, you'll assess the future-state changes introduced by the new Salesforce and/or AWS solution, clearly articulating the benefits and rationale for these changes. Based on this insight, you'll develop and execute a customized enablement and change management strategy designed to guide users smoothly through the transition.
Responsibilities:
- Design and deliver end-user training programs specifically tailored for customers following the implementation of Salesforce, AWS, or other related systems
- Facilitate virtual and/or live training sessions and readiness activities, providing hands-on coaching and support during and after training sessions
- Conduct needs analysis for each client to customize training content to their specific use-case and user profile
- Develop engaging training materials, including user guides, tip sheets and quick reference guides, tutorials, and video content, to support the learning process
- Lead or contribute to Organizational Change Management (OCM) efforts, including stakeholder alignment, readiness assessments, and change agent enablement
- Maintain clear communication and collaboration with internal Thunder teams and client business leads throughout the lifecycle of training development
- Evaluate training effectiveness through weekly touchpoints and feedback survey data; iterate and adapt approaches accordingly
- Develop and maintain a repository of training resources and documentation for ongoing client support
- Maintain a deep understanding of Salesforce and AWS capabilities, features, and best practices, incorporating the latest into training modules
Qualifications:
- 2–3+ years of experience designing and delivering Salesforce and/or AWS end-user training at a consulting firm, with a strong focus on developing engaging eLearning modules and digital enablement content
- Deep familiarity with Salesforce and its core clouds (Sales, Service, Experience), as well as Amazon Connect, Field Service and/or Revenue Cloud (preferred)
- Experience training on Agentforce or other AI platforms (highly desirable)
- Experience with video editing tools, virtual meeting platforms, and curriculum development tools (preferably Google Suite, Camtasia, Articulate, Audiate, Canva, Microsoft Teams, Zoom, Google Meet, and Mural).
- Strong presentation and communication skills, with an emphasis on clarity and engagement
- Ability to develop clear, concise, and user-friendly training materials
- Excellent organizational skills and ability to manage multiple training schedules and projects at the same time
- Apparent creativity and a knack for making the complex seem simple
- Relevant Salesforce or AWS certifications preferred
- Bachelor’s degree in a relevant field or equivalent practical experience
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Similar Jobs
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Systems Administrator I is responsible for ensuring operational readiness of software components at NASIC, providing continuous monitoring, maintaining databases, and responding to incidents. They will document issues, plan updates, and work collaboratively on-site to support ongoing operations.
Top Skills:
AnsibleBashDc/OsKubernetesLinuxMarathon JsonPython
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Business Intelligence Analyst will conduct quantitative data analytics, market analysis, and support strategic growth initiatives, internal data processes, and mergers and acquisitions.
Top Skills:
DaxExcelMicrosoft Power BiPythonRSQLSQL ServerTableau
Cloud • Information Technology • Security • Software • Cybersecurity
The Account Executive will build relationships with internal and customer stakeholders, create account strategies, and act as a trusted advisor to clients, focusing on cloud security solutions.
Top Skills:
AICloudCybersecuritySoftware
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
