SDR

Who are we?

Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more - all in one place!

We’re on a mission to revolutionize our industry by “automating everything but holding the wrench”, providing our users with smart, AI-powered tools that will replace time consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire.

Who are you?

You're a strategic and adaptable communicator, you build strong relationships and embody an entrepreneurial spirit and process-driven mindset.

You have a strong understanding of qualification processes and know how to motivate and inspire potential customers to schedule and show up to meetings with AEs. You are a quick learner and love to receive coaching and apply it immediately. You are well organized and know how to prioritize your day to handle a full workload. You enjoy a fast-paced, start-up environment and like to contribute your feedback to make a difference.

Responsibilities

1. Own top-of-funnel engagement for trial and inbound leads through high-quality calls, emails, and messaging that drive curiosity and qualification.

2. Convert free-use and trial users into sales-ready opportunities by understanding their workflows, challenges, and evaluation stage.

3. Re-engage nurtured, closed-lost, and churned accounts with tailored outreach that sparks new interest.

4. Maintain clean, actionable CRM notes that give GTM leadership insight into customer trends and friction points.

5. Recover pipeline by actively following up on no-shows and warm leads to quickly reschedule meetings.

6. Collaborate with Account Executives on discovery, handoff, and pipeline strategies - including joining AE calls to learn and grow.

7. Provide feedback on messaging, sequences, and trial experience to continuously improve conversion.

8. Support instant meeting creation when prospects and AEs are mutually available, improving speed-to-lead.

This is a hybrid role working Tues, Wed and Thurs in our Austin office and Mon and Fri working remote.

Minimum Qualifications:

• 2+ years of experience in sales over the phone with a history of overachievement.
• Exceptional written and verbal communication skills, interpersonal and organizational skills. 
• Target-driven and hard worker with a strong sense of urgency.
• An interest and/or knowledge in the field service industry. 
• Start-up experience preferred.

Bonus Points:

• Experience working with HubSpot
• Experience in the field service industry (HVAC, Plumbing, Locksmith, Construction, etc…)