Security Shift Supervisor

About Riot Platforms

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. 

Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.

 Riot is a Bitcoin-driven industry leader in the development of large-scale data centers and bitcoin mining applications. The Company’s vertically integrated strategy spans Bitcoin mining, engineering, and the development of large-scale data center projects designed to support the growing demand for high-density computing. Riot currently operates Bitcoin mining facilities in central Texas and Kentucky, with engineering and fabrication capabilities in Denver and Houston. The Company is now expanding into data center development, strengthening its position as a foundational builder in the digital economy. 

Key attributes we are looking for

At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure. 

We are trailblazers. Problem solvers. People who thrive in fast-paced environments, communicate clearly, and bring relentless focus to efficiency and execution.   

About the role

Providing a safe and secure workplace continues to be a top priority for Whinstone US. Our armed security guards are the first line of defense and further provide a safe environment for our employees.  

Creating a safe environment generally includes engaging in cooperation, displaying goodwill, maintaining order, controlling access, promoting, and enabling safe and secure behaviors, safeguarding assets, being aware of and enforcing rules and regulations, and deterring misconduct.   

In addition to the roles and responsibilities of our Security Officers, the Security Shift Lead oversees the security team members and daily security operations on the ground, reporting to the Site Security Manager. The Supervisor interacts personally with all Security Officers, working with Security Leads to resolve disputes and ensure the current training status of all Officers. The Supervisor understands the roles, responsibilities, and challenges of the daily security operations intimately and advises the Site Security Manager accordingly. 

Essential Functions

• Plan, schedule, organize, and direct daily security operations
• Build and maintain strong working relationships with security personnel and cross-functional partners
• Oversee security team activities and ensure appropriate interactions with visitors, vendors, and employees
• Monitor and ensure proper use of CCTV systems in compliance with policies and regulations
• Train and onboard new security officers, including patrol procedures and emergency response protocols
• Develop schedules, training materials, and complete timesheets; provide coaching and administer discipline as needed
• Track certifications, training completion, and expiration dates for all security staff
• Oversee intake, inventory, and disposition of personal property and evidence in accordance with policy
• Review daily activity logs and incident reports for accuracy and completeness
• Enforce safety and security procedures, including site-specific and emergency response protocols
• Identify and report security violations, hazards, and property damage
• Conduct patrols (vehicle and/or foot) to prevent incidents and protect people and property
• Monitor and control site access, including vehicles and personnel
• Respond to alarms and incidents, assess situations, and take appropriate action
• Provide assistance to individuals and apply verbal de-escalation techniques when needed
• Observe and respond to incidents including safety hazards, criminal activity, suspicious behavior, and policy violations
• Perform additional duties as assigned by management

Knowledge, Skills, and Abilities

• Strong decision-making skills with the ability to assess situations quickly and act appropriately
• Ability to anticipate, identify, and resolve problems in a timely and effective manner
• Solid judgment and critical thinking in high-pressure situations
• Tactical and operational knowledge of incident response and security protocols
• Excellent surveillance and observation skills
• Proficiency with security technology and surveillance systems
• Strong verbal and written communication skills, including report writing
• Ability to train, mentor, and lead security personnel
• Knowledge of de-escalation techniques and self-defense practices
• Ability to act as a peer advocate or representative in disciplinary or remediation situations

Education and Experience 

• DPS Level III or IV license required upon hire
• Bachelor’s degree or minimum of 5 years of experience in security, law enforcement, military, or related management roles
• CPR/AED/First Aid certification required
• Must maintain weapons proficiency
• FEMA ICS-100 and IS-906 certifications preferred
• APP or CPP certification preferred

Compensation and Benefits 

• Competitive salary commensurate with experience
• 401k plan with company matching
• Great medical, vision, and dental plans to choose from
• Long-term and Short-term disability
• Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
• Flexible Spending Accounts
• Generous PTO and Paid Holidays
• A fun company culture with tremendous growth opportunities!

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.