Senior AI Engineer - AI Product

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

Role Overview:

We are seeking a highly skilled and innovative Senior AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications.

Key Responsibilities:

• Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.
• Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.
• Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.
• Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.
• Ensure the reliability, scalability, and performance of AI-powered features in production environments.
• Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.
• Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.
• Mentor and guide other engineers in best practices for building AI-powered products.

Qualifications:

• Proven experience building and shipping AI-powered features or products in a production environment.
• Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies.
• Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences.
• Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value.
• Familiarity with AI privacy, security, and compliance best practices.
• 5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages.
• 5+ years of experience with PostgresDB, MySQL, or other related DBs.
• 5+ years of experience with Elasticsearch or other related technologies.
• Experience setting up production-ready observability and logging.
• Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions.
• Passion for staying updated with the latest AI research and applying it to solve real-world user problems.
• Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices.

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Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

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