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Lead development and continuous improvement of EHS safety management systems and DriveSafe program. Oversee driver scorecards, performance analytics, dashboards, and ad hoc reporting. Partner with EHS, operations, IT, and leadership to align systems, ensure data governance, drive projects, implement EHS technologies, train users, support compliance, and use data-driven insights to reduce incidents and improve safety outcomes.
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Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial
Design, develop, and integrate real-time simulation and digital twin capabilities using NVIDIA Omniverse and physics engines. Implement simulation logic, validate models, build high-fidelity 3D visualizations, create tooling and test pipelines, and lead/mentor cross-functional teams to deliver accurate, high-performance machine and site simulations.
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Lead architecture and governance for the companys finance platform: design data flows, enforce accounting rules and audit trails, ensure ordered/idempotent processing and reliable GL/ERP posting, set non-functional targets, lead vendor evaluations and PoCs, and partner with Finance, Product, Data, Legal, and SRE to deliver SOX-ready, auditable financial systems.
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Zoox is developing the first ground-up, fully autonomous robotaxi fleet and the supporting ecosystem required to bring this revolutionary technology to market. At the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. As a Senior Operations Manager, you will be pivotal in bringing our autonomous vehicle service to life in our new markets. This position focuses on managing the day-to-day operations of our L3 test vehicles and robotaxi fleet, ensuring exceptional mission success and service delivery while maintaining the highest safety standards.
In this role, you will:
- Lead, develop, and manage teams of Zoox and contingent workforce personnel responsible for Zoox’s test fleet and robotaxi service fleet.
- Develop and implement operational strategies to optimize fleet performance by mastering operational workflows and performance metrics to eliminate waste and create value
- Oversee daily fleet operations, including vehicle deployments, maintenance tracking, and service coverage.
- Drive operational excellence by being customer-focused and partnering with product and key stakeholders to create the ultimate rider experience for our customers and business partners
- Collaborate with cross-functional teams to ensure smooth integration of technology updates and service enhancements.
- Build and maintain strong relationships with local stakeholders and regulatory bodies.
- Establish and monitor KPIs for service reliability, safety, and customer satisfaction.
- Plan, evaluate, and improve site operations in terms of quality, safety, and efficiency.
- Deliver effective change leadership while regularly communicating performance trends and improvements to the organization
Qualifications
- Bachelors Degree
- 8+ years leading the business side of relevant large-scale operations
- 3+ years of managing large teams of FTEs and contingent labor
- Management of continuous safety standards and improvement initiatives
- Experience in change management processes & managing large amounts of data
- Ability to work on-site at your market’s facilities
- Ability to travel when necessary
Bonus Qualifications
- Master's degree in a relevant discipline (Business Administration, Engineering, Computer Science, Program Management, etc.)
- 5+ years working in an NPI environment and cross-functionally with PMO or engineering organizations
- Working with cross-functional teams on go-to-market initiatives
- Experience in the autonomous vehicle, transportation dispatch, and emergency response industries
- PMP certification, or equivalent.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
