At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. You will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.
- Database Administration & Operations:
- Deploy, configure, and maintain MongoDB clusters (standalone, replica sets, and sharded clusters)
- Monitor database performance, implement tuning, and resolve production issues
- Manage database backups, restores, and disaster recovery strategies
- Ensure high availability and data integrity across environments
- Automation & Infrastructure:
- Automate routine operations using scripting tools (e.g., Python, Bash) and infrastructure-as-code (e.g., Helm, Terraform, Ansible)
- Support database deployment pipelines and CI/CD workflows
- Participate in on-call rotation and incident response related to database systems
- Security & Compliance:
- Implement and maintain database security best practices including authentication, authorization, and TLS encryption
- Work with InfoSec and Compliance teams to meet audit and policy requirements (e.g., SOX, GDPR)
- Collaboration & Support:
- Act as a subject matter expert (SME) for MongoDB and advise engineering teams on data modeling, indexing, and query performance
- Partner with application and platform teams to troubleshoot and optimize database-dependent services
- Document best practices, operating procedures, and technical architecture
- 3–5+ years of hands-on experience with MongoDB in a production environment
- Strong understanding of MongoDB architecture (replica sets, sharding, journaling, storage engines)
- Experience with MongoDB Enterprise tools (Ops Manager) is a plus
- Proficient in writing and tuning MongoDB queries and aggregation pipelines
- Familiar with backup and recovery methods (mongodump/mongorestore, Ops Manager, snapshot strategies)
- Experience with monitoring tools such as DataDog, Prometheus, or MongoDB Ops Manager
- Proficiency with Linux systems administration and shell scripting
- Exposure to Kubernetes, Helm, and containerized environments is a strong advantage
- Experience with cloud providers (AWS or Azure), especially in managed MongoDB deployments
- Strong troubleshooting skills and ability to work independently in high-pressure environments
- Excellent verbal and written communication skills
- Experience with other databases (PostgreSQL, Cassandra) is a plus
- Familiarity with DevOps practices and CI/CD pipelines
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,960 and $194,400/year with an expected On Target Earnings (OTE) between $134,400 and $216,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Braze Austin, Texas, USA Office
Braze Austin Office
119 Nueces Street 4th Floor, Austin, TX, United States, TX 78701
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