Drive new business and manage customer relationships for EASE Logistics through prospecting, onsite meetings, CRM tracking, and cross-functional coordination. Support billing/AR issues, meet sales quotas, attend events, and provide market feedback to operations.
ESSENTIAL DUTIES:
- Prospect new business opportunities through phone calls, emails, in-person visits, etc.
- Add new customers to the EASE portfolio whose needs align with EASE’s core services
- Maintain constant communication with existing customers, developing a long term partnership.
- Provide feedback and insights on market trends and customer needs, drawing parallels between what the market is doing and how it will impact our customers.
- Operate as a conduit between customer and EASE Operations teams, ensuring the customer healthy and profitability align with expectations.
- Attend on site customer meetings, conferences, and conventions to prospect and promote EASE Logistics
- Track and update customer information and sales activities in CRM system
- Assist Accounting team in billing and AR issues
- Work on specific accounts as needed outside of “typical” business hours. This means being available to answer phone calls and e-mails when needed.
- Must have strong presentation skills, in preparation and execution
- Other duties as assigned
Education
- High School Diploma or GED required.
- A bachelor’s degree and 1-3 years of related experience are preferred or
- An associate degree and 3-5 years of related experience are preferred.
Qualifications
- 3 years Logistics Sales experience required.
Knowledge, Skills, & Abilities
- Competitive, self-motivated and results driven.
- Energetic, relentless, and thrives on hunting for opportunities.
- Excellent communicator with a great phone presence.
- A strong work ethic is essential. If hard work and self motivation does not come naturally to you, this might not be a good fit.
- Sales, customer service, and/or negotiation-related talents.
- Flexible in work hours and adaptable to changing workload.
- Ability to multi-task and remain calm under stressful situations.
- Demonstrated the ability to effectively communicate and collaborate cross-functionally
- Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
- Ability to cold call with assertive, positive, and persistent style.
- Motivated to reach and exceed quotas.
- Ability to remain resilient in an aggressive and competitive environment.
- Proficient in Microsoft Office Suite.
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