Senior DevOps Engineer (Infrastructure & MLOps)

Job Title: Senior DevOps Engineer (Infrastructure & MLOps)

Company Overview

Prompt is revolutionizing healthcare by delivering highly automated and modern B2B enterprise software to rehab therapy businesses, their teams, and the patients they serve. We have established ourselves as the go-to platform in the space, setting a new standard in healthcare technology and rapidly growing our market share.

We’re constantly identifying new challenges across outpatient therapy and the broader healthcare space. As a Senior DevOps Engineer at Prompt Therapy, you will play a crucial role in managing and improving our infrastructure and deployment process, ensuring scalability, security, and reliability. As we continue to innovate, you will also lead the charge in building and scaling the infrastructure that powers and monitors our AI-driven features. If you're a proactive problem solver with a deep understanding of cloud environments, infrastructure automation, and MLOps workflows, we want you on our team!

Key Responsibilities

• Design, implement, and manage highly available infrastructure for our cloud-based platforms (AWS).

• Work with our internal engineering teams to architect and support AI/ML infrastructure, specifically managing AWS Lambda infrastructure, and some legacy SageMaker environments for model training, hosting, and inference.

• Create and automate robust deployment pipelines using CI/CD tools (GitLab / GitHub Actions) for both web applications and machine learning models.

• Build, maintain, and scale containerized applications with Docker and ECS/Fargate.

• Implement MLOps best practices to streamline the transition of models from development to production.

• Ensure system scalability and reliability through proactive monitoring, logging, and automated alerting.

• Collaborate with both Product Engineers and Data Scientists to optimize performance, security, and infrastructure costs.

• Manage and evolve our Infrastructure as Code (IaC) footprint.

Why work for Prompt?

• Big Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital.

• Healthy Approach: This isn't an investment bank. At Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

Qualifications

• 5+ years of experience in a DevOps or infrastructure role.

• Expert knowledge of cloud platforms such as AWS, GCP and Azure

• Strong experience with containerization technologies (Docker, ECS / Kubernetes).

• Proven track record of designing and managing complex CI/CD pipelines.

• Experience with MLOps workflows (model versioning, retraining pipelines, or feature stores).

• Hands-on experience with monitoring and logging tools (Datadog, Prometheus, Grafana, MLflow).

• Expertise in scripting languages (Python is a must, along with Bash, Go, etc.).

• Proficiency with infrastructure automation tools (Terraform, Ansible, or CloudFormation).

• Excellent communication skills and the ability to bridge the gap between traditional DevOps and Data Science teams.

Preferred Skills

• Specific experience in AWS Lambda, SageMaker and other related AI/ML services.

• Experience with database management (SQL/NoSQL) and data pipeline orchestration, including Google BigQuery

• Knowledge of security best practices specifically regarding data privacy in AI and healthcare (HIPAA compliance).

• Previous experience in fast-paced, agile startup environments.

Perks - What you can expect

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Credits for online fitness classes/gym memberships

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees

Prompt Therapy Solutions, Inc is an E-Verify Employer.