Develops and supports enterprise EDI integrations by creating and troubleshooting maps, configuring IBM Sterling B2B Integrator, onboarding trading partners, monitoring transactions, coordinating testing and deployments, and resolving production issues. The role integrates EDI with Infor M3 ERP and other systems using APIs, web services, databases, and secure communication protocols. It also documents technical processes, performs root cause analysis, and supports production .NET, IIS, SQL Server, and integration environments.
Job Summary & Responsibilities
Position Summary
The Senior Electronic Data Interchange (EDI) Specialist is responsible for analyzing EDI business requirements, developing, and maintaining EDI maps, configuring and supporting IBM Sterling B2B Integrator, testing EDI transactions, and establishing and maintaining communications with trading partners. This role is critical to ensuring reliable, secure, and efficient electronic data exchange across the organization.
Duties and Responsibilities
- Analyze business requirements and develop EDI mapping specifications.
- Create, maintain, and troubleshoot EDI maps and business processes.
- Configure and onboard new trading partners using IBM Sterling B2B Integrator.
- Support, maintain, and enhance integrations with existing trading partners.
- Monitor daily EDI transactions and communication processes, identifying and resolving issues proactively.
- Utilize EDI mapping tools, translation software, and cross-reference tables.
- Coordinate EDI testing, implementation, and production deployments.
- Collaborate with internal teams and external trading partners to resolve EDI-related issues.
- Document EDI processes, configurations, and technical specifications.
- Perform other related duties as assigned.
Required Skills and Qualifications
Education and Experience
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Minimum of five (5) years of experience as an EDI Specialist or in a similar role.
- Demonstrated participation in one or more full lifecycle Infor M3 ERP implementation projects.
- Proven experience supporting production EDI environments and trading partner onboarding.
- Working knowledge of EDI translation software and mapping tools.
- Solid understanding of ANSI X12, XML, and EDIFACT standards.
- Experience creating, maintaining, and troubleshooting EDI maps.
- Knowledge of networking protocols and communication protocols such as AS2, SFTP, FTP, and HTTPS.
- Experience working with relational databases, including SQL and Oracle.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications
- Strong experience with Microsoft .NET technologies, including:
- C#
- NET
- NETMVC and ASP.NET Web API
- .NET Framework and .NET (Core/.NET 6+)
- RESTful API development and integration
- SOAP and XML Web Services
- JSON, XML, and XSLT
- Microsoft SQL Server
- T-SQL, stored procedures, functions, triggers, and query optimization
- Microsoft IIS (Internet Information Services) configuration, deployment, and troubleshooting
- Entity Framework or NET
- Visual Studio and Azure DevOps (or similar source control/CI-CD tools)
- Windows Services and scheduled jobs
- Git or Azure DevOps Repositories for source control
- Experience designing, developing, maintaining, and supporting enterprise EDI APIs and integration solutions.
- Experience integrating IBM Sterling B2B Integrator with ERP systems, internal business applications, and third-party platforms using APIs and web services.
- Ability to troubleshoot and support production .NET applications, IIS-hosted services, SQL Server databases, and EDI integrations.
- Experience with authentication and security protocols, including OAuth, API Keys, SSL/TLS, and certificate management.
- Experience with Microsoft Message Queuing (MSMQ), background services, or other asynchronous processing technologies is a plus.
- 2–4+ years of ERP experience, with at least 3 years of hands-on experience supporting Infor M3 EDI.
- Experience supporting production environments, performing root cause analysis, and implementing performance improvements for enterprise integration solutions.
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