Senior ETL/BI Application Engineer

Senior ETL/BI Application Engineer

Overview

The Senior ETL/BI Application Engineer is a key member of the Enterprise ETL/BI Operations team, responsible for administering and optimizing critical analytics platforms supporting Medicaid Enterprise Data Warehouses, Pharmacy Benefits Management, and Medicaid Management Information Systems.

This position is not a developer role, though it may require close collaboration with ETL developers, data engineers, report developers, infrastructure teams, and security teams.

Hands-on experience administering Tableau Server/Tableau Cloud Administration and Informatica PowerCenter / IDMC / CDI-PC Administration in large, regulated healthcare or government environments is essential. Experience with Business Objects and/or Cognos Administration is a significant plus.

Key Responsibilities

Tableau Administration

• Administer Tableau Server/Tableau Cloud across dev/test/prod environments.
• Install, configure, patch, and upgrade Tableau platforms.
• Manage users, groups, permissions, licensing, and security.
• Monitor performance, capacity, and server health.
• Troubleshoot extracts, refresh failures, and workbook performance issues.
• Support HA/DR configurations and scheduled refreshes.

Informatica Administration

• Install, configure, patch, and upgrade Informatica PowerCenter / IDMC / CDI-PC on Linux.
• Manage user roles, security, domains, repositories, and services.
• Troubleshoot ETL job failures, performance bottlenecks, and connectivity issues.
• Maintain platform stability and support change management processes.

Security & Compliance

• Enforce HIPAA, Medicaid, CMS, and state data governance policies.
• Support LDAP/Active Directory, SSO (e.g., ForgeRock), and access management.
• Provide audit logs, security documentation, and usage reporting.
• Ensure PHI/PII security across all BI platforms.

Performance, Monitoring & Operations

• Track platform usage, adoption, and system performance trends.
• Optimize extracts, queries, and configuration settings for peak performance.
• Provide Tier 2/3 support for platform and user issues.
• Support disaster recovery, business continuity, and incident response.

Data Integration & Collaboration

• Maintain connections to Medicaid Enterprise Data Warehouses and related sources.
• Coordinate refresh schedules and data availability with ETL and data engineering teams.
• Support certified data sources and semantic layer governance.
• Create runbooks, documentation, and standard operating procedures.

Required Qualifications

• Bachelor’s degree in IT, Computer Science, Data Analytics, or equivalent experience.
• 5+ years administering Tableau Server/Tableau Cloud in enterprise environments.
• 5+ years administering Informatica PowerCenter v10.x+ on Linux.
• Strong understanding of BI security, permissions, and performance tuning.
• Experience in regulated environments (Medicaid, healthcare, government, or finance).
• SQL proficiency and experience with enterprise authentication (SSO, ForgeRock).

Preferred Qualifications

• Experience with Medicaid or healthcare Enterprise Data Warehouses.
• Knowledge of CMS reporting, Medicaid data domains, or program integrity analytics.
• Tableau Server Certified Associate/Professional certification.
• Experience with scripting or automation (Python, PowerShell, shell).
• Experience with Business Objects or Cognos.
• HIPAA/PHI/PII compliance

Work Environment

• Supports critical Medicaid analytics used by state agencies and leadership.
• Collaborates with data warehouse, reporting, infrastructure, and security teams.
• Rotating on-call or after-hours support required for upgrades, deployments, or critical issues.

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

•  Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

          We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $100K - 123K annually. 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.