Senior Mulesoft Integration Engineer (Hybrid)

Senior Enterprise Integration Engineer (Mulesoft)

Job Summary

We are looking for a skilled and experienced Senior Mulesoft Engineer to join our Enterprise Integration team at UFCU. This role designs, implements, and owns our enterprise integration solutions, ensuring optimal performance, reliability, and scalability for our integration platform. The Senior Enterprise Integration Engineer works closely with IT and business partners to manage data onboarding and integration requirements, troubleshoot and tune the MuleSoft AnyPoint Platform, and provide technical support and guidance. This role requires a strong background in Mulesoft, ETL processes, data governance, and collaboration, along with excellent problem-solving and analytical skills.

The Senior Enterprise Integration Engineer reports to the Senior Manager of Shared Technology Services and Data Delivery.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions

Administration and Monitoring

• Provide administration of the MuleSoft AnyPoint Platform.
• Ensure troubleshooting and performance tuning of MuleSoft AnyPoint Platform components.
• Monitor the MuleSoft AnyPoint Platform including infrastructure resources, performance, users, license management, security, and data quality.
• Part of the on-call support rotation for the Enterprise Integration team.

Development

• Apply a design-first approach for APIs, utilizing RAML and OpenAPI specifications to define contracts prior to implementation.
• Develop, design, and implement solutions that adhere to our architectural roadmaps.
• Develop and maintain scalable, secure APIs and integration flows using the MuleSoft AnyPoint Platform.
• Ensure alignment with API-led connectivity principles, as well as microservices and event-driven architectures (ex. BIAN Framework)

Collaboration

• Partner with Architects and business stakeholders to establish robust API contracts and governance standards.
• Work directly with IT and business partners with third party data onboarding and requirements for integration efforts.
• Provide applications and projects with technical support for the MuleSoft AnyPoint Platform.

Other

• Adheres to all company policies, procedures, and business ethics codes.
• Completes required regulatory training as assigned.
• Maintains strict adherence to and compliance with all laws, rules, regulations, and internal controls specific to the role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

Knowledge/Skills/Abilities     

Knowledge

• Advanced knowledge of design and implementation methods of a publish/subscribe architecture.
• Extensive knowledge of the Mulesoft Anypoint Platform, and API architecture.
• Advanced knowledge of Azure Cloud environments.
• Advanced knowledge of Cloud and API security standards and best practices.
• Strong knowledge of project management methodologies

Skills

• Excellent communication and collaboration skills to work directly with stakeholders and non-technical business partners and leaders to successfully complete IT Integration projects.
• Advanced problem solving and analytical skills with a proactive, solutions-oriented approach.
• High level of detail orientation and commitment to data quality and accuracy.

Abilities

• Advanced ability to troubleshoot API’s/Flows/Orchestrations built within the MuleSoft AnyPoint Platform.

• Successfully manage multiple priorities in a fast-paced, agile, dynamic environment.
• Self-starter, with the ability to define and understand complex systems, processes, and their dependencies.

Core Competencies

• Demonstrating Member Obsession

• Puts themselves in the Member’s shoes
• Looks for friction points
• Makes it personalized and easy

• Demonstrating Performance Excellence

• Sets standards for elevating excellence
• Ensures elevated quality
• Takes responsibility
• Conducts continuous improvement

• Demonstrating Innovation

• Challenges current thinking
• Approaches change with a positive mindset

Experience

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum five (5) years’ administration and engineering of the MuleSoft AnyPoint Platform.
• Minimum five (5) years’ experience developing and supporting enterprise-class applications in a significant engineering or platform administration role.
• Strong experience in designing web services with optimal security and performance.
• Minimum five (5) or more years’ experience implementing and integrating with API’s (REST, SOAP web services, RAML, and OpenAPI) using the MuleSoft AnyPoint Platform.
• Experience working with MuleSoft Connectors (Standard/Custom) and Accelerators
• Experience in ETL flows in MuleSoft AnyPoint Platform.
• Minimum three (3) years’ experience implementing MQ flows in MuleSoft AnyPoint Platform supporting enterprise Pub/Sub architecture.
• Experience with data integration from various sources, including structured and unstructured data, batch, and real-time.
• Experience managing projects at an enterprise level
• Must be bondable

Preferred Requirements

• Experience in the financial services or credit union industry.
• Experience with the BIAN Framework
• Experience with CRM’s (Salesforce, MS Dynamics)

• Proficiency in programming languages such as C#.
• Proficiency in Microsoft SQL programming.
• Salesforce Mulesoft Developer or Platform Architect Certified

Physical Demands

The physical demands described are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
• Employee will make extensive use of the telephone and virtual communications requiring the ability to explain complex information effectively and accurately.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. 

• This position requires frequently working onsite at UFCU Plaza in Austin, Texas.
• This position may involve periodic stressful conditions.
• May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
• May occasionally move from one work location/branch to another.
• Public contact position, requiring appropriate professional appearance.
• Frequent computer use at a workstation of up to two hours at a time.
• The noise level in the work environment is usually

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