Senior Investigator, Special Investigation Unit (Fully Remote)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
- Conducts investigations to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost
funds, and to comply with state regulations mandating fraud plans and practices.
- Conducts investigations of known or suspected acts of healthcare fraud and abuse.
- Communicates with federal, state, and local law enforcement agencies as appropriate in matters pertaining to the prosecution of specific
healthcare fraud
cases.
- Investigates to prevent payment of fraudulent claims committed by insured's, providers, claimants, customer members, etc.
- Facilitates the recovery of company and customer money lost as a result of fraud matters.
- Provides input regarding controls for monitoring fraud related issues within the business units.
- Delivers educational programs designed to promote deterrence and detection of fraud and minimize losses to the company

- Maintains open communication with constituents within and external to the company.
- Uses available resources and technology in developing evidence, supporting allegations of fraud and abuse.
- Researches and prepares cases for clinical and legal review.
- Documents all appropriate case activity in tracking system.
- Makes referrals and deconflictions, both internal and external, in the required timeframe.
- Cost effectively manages use of outside resources and vendors to perform activities necessary for investigations.
- Exhibits behaviors outlined in Employee Competencies
- Attending and presenting at quarterly state meetings.
Required Qualifications
- 1+ years' experience working with Medicaid.
- Over 3 years in healthcare field working in fraud, waste and abuse investigations and audits.
- Proficient in researching information and identifying information resources.
- Ability to interact with different groups of people at different levels and provide assistance on a timely basis.
- Experience working in Microsoft Word, Excel, Outlook products.
- Database search tools, and use in the Intranet/Internet to research information.
- Ability to utilize company systems to obtain relevant electronic documentation.
- Ability to travel and participate in legal proceedings, arbitrations, depositions, etc.
Preferred Qualifications
- Knowledge of Virginia Medicaid
- Credentials such as a certification from the Association of Certified Fraud Examiners (CFE)
- An accreditation from the National Health Care Anti-Fraud Association (AHFI).
- Billing and Coding certifications such as CPC (AAPC) and/or CCS (AHIMA)
- Knowledge of Aetna's policies and procedures
Education

- Bachelor’s degree and/or an Associate’s degree with three additional years working in health care fraud, waste, and abuse investigations
and audits.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.