Similar Jobs
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
We’re looking for a Senior Manager to lead our Continuous Improvement & Technical Training team within the Partner Success & Services .
This role will oversee a cross-functional team consisting of Product Strategists, Solution Architects, and Technical Trainers. You will be responsible for ensuring the team delivers world-class training and enablement experiences while embedding a culture of continuous improvement across all aspects of Partner Success & Services. This means leading a team that develops scalable training programs, streamlines operational processes, and leverages cutting-edge technology to enhance learning and service delivery.
WHAT YOU'LL DO
Leading & Scaling the Continuous Improvement & Training Team
- Directly manage a multi-disciplinary team of product managers, solution architects, and technical trainers.
- Foster a culture of innovation, collaboration, and continuous learning across all functions.
- Develop and execute a strategy to scale partner and customer enablement through formal training, automation, and process optimization.
Driving Training & Enablement Excellence
- Collaborate with curriculum developers and instructional designers to ensure formal Instructor-Led Training (ILT) programs are current and aligned with Wiz’s evolving products and security landscape.
- Measure effectiveness of Instructor-Led Training (ILT) programs ensuring customers and partners are achieving their desired outcomes.
- Partner with internal teams to enhance training experiences using AI-driven automation, hands-on labs, and interactive learning techniques.
Embedding Continuous Improvement in Partner Success & Services
- Implement and refine feedback loops that gather insights from partners, customers, and internal teams to drive improvement.
- Leverage AI and automation tools to streamline training content creation, operational processes, and service delivery.
- Work cross-functionally to identify efficiency gaps and implement solutions that improve customer and partner outcomes.
Strategic Leadership & Cross-Functional Collaboration
- Align team efforts with business priorities, ensuring training and continuous improvement initiatives drive measurable impact.
- Collaborate with Sales, Support, Technical Success, and Partner & Channel teams to ensure alignment between enablement efforts and customer needs.
- Serve as a key advocate for scalability, automation, and data-driven decision-making within Partner Success & Services.
WHAT YOU'LL BRING
- 8+ years of combined experience in Professional Services and Education roles focused on cloud-native software development and infrastructure.
- Proven ability to lead cross-functional teams, balancing product strategy, engineering, and training disciplines.
- Experience with Instructor-Led Training (ILT) programs, including curriculum development, instructional design, and certification programs.
- Background in cloud-native technologies (Kubernetes, DevOps, security best practices) with a strong understanding of technical enablement.
- Strong analytical skills—data-driven decision-making is at the core of your leadership approach.
- Familiarity with AI, automation, and cloud-native engineering to enhance training and operational efficiency.
Leadership & Cultural Fit
- You lead with empathy and vision—motivating a diverse team to achieve ambitious goals.
- You thrive in ambiguity—navigating fast-changing environments while staying focused on long-term strategy.
- You champion continuous improvement—always looking for ways to optimize, scale, and innovate.
- You believe in collaboration—cross-functional teamwork is essential to your success.
- You empower others—mentoring and developing talent is something you genuinely enjoy.
Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Wiz Austin, Texas, USA Office
Austin, TX, United States
What you need to know about the Austin Tech Scene
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
