Lead and scale the ERP ecosystem (primarily NetSuite), manage a team of developers and analysts, own ERP strategy and roadmap, deliver integrations (including EDI), manage vendors, enforce governance, and ensure system reliability and scalability across Finance, Accounting, Supply Chain, and Operations.
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
Thrive Market is seeking a Director of ERP to lead and scale our enterprise applications ecosystem, with a primary focus on NetSuite and its integrations across Finance, Accounting, Supply Chain, and Operations.
This role is both strategic and hands-on. You will own ERP platform vision and execution, lead a growing team of developers, analysts, and support resources, and partner closely with Finance, Accounting, and IT stakeholders to ensure our systems scale with the business. You’ll be responsible for translating business needs into a clear technical roadmap, ensuring system reliability, and driving continuous improvement across our ERP landscape.
The Director of ERP will also play a key role in managing third-party vendors and contractors, overseeing complex integrations (including EDI), and ensuring strong governance, documentation, and delivery discipline across ERP initiatives.
RESPONSIBILITIES
- Own the overall ERP strategy and roadmap, ensuring alignment with Finance, Accounting, Supply Chain, and broader business priorities
- Lead, mentor, and develop a cross-functional ERP team, including NetSuite developers, business analysts, and support analysts
- Partner closely with Accounting, Finance, and IT leaders to translate business requirements into scalable, maintainable ERP solutions
- Oversee design, development, and delivery of NetSuite customizations, integrations, workflows, and enhancements
- Provide technical and architectural leadership for NetSuite and adjacent systems, ensuring best practices, performance, and data integrity
- Manage third-party contractors and vendors on complex ERP and integration initiatives, ensuring quality, timelines, and cost control
- Lead and support ERP integrations across the enterprise, including EDI and third-party platforms
- Establish and maintain strong governance around documentation, testing, deployments, and change management
- Drive continuous improvement across ERP processes, tooling, and team workflows
- Ensure clear communication of project status, risks, and dependencies to stakeholders and leadership
- Support system reliability and scalability as the business continues to grow and evolve
QUALIFICATIONS
- 8+ years of experience in ERP, enterprise applications, or IT systems roles, with increasing leadership responsibility
- Strong background in Accounting, Finance, and/or IT applications, with a deep understanding of ERP-driven business processes
- Hands-on experience with NetSuite, including customizations, integrations, and platform governance
- Proven experience leading and managing technical teams, including developers and analysts
- Experience managing third-party contractors and vendors on complex IT or ERP projects
- Strong stakeholder management skills, with the ability to partner effectively across technical and non-technical teams
- Experience leading or supporting EDI integrations and data flows across enterprise systems
- Excellent communication skills and the ability to influence across levels of the organization
Preferred Qualifications
- Experience with NetSuite, Coupa, Anaplan, WMS, and/or Workday in a multi-system enterprise environment
- Experience leading ERP or enterprise system implementations, re-architectures, or major enhancements
- Familiarity with supply chain, procurement, and financial operations workflows
- Experience operating in a high-growth, fast-paced environment
- Strong documentation, governance, and operational discipline
- Experience with data integration pipelines such as Amazon MWAA and/or Astronomer
- SOX compliance experience related to ITGC, Application Controls, Audit and Testing across enterprise systems
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful office in Playa Vista
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.
If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.
© Thrive Market 2026 All rights reserved.
JOB INFORMATION
- Compensation Description - The base salary range for this position is $170,000 - $200,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Annual Bonus, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
- This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.
Top Skills
Amazon Mwaa
Anaplan
Astronomer
Coupa
Edi
Erp
NetSuite
Sox
Wms
Workday
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