Senior Mulesoft Integration Engineer

Job Summary

We are looking for a skilled and experienced Mulesoft Engineer to join our Enterprise Integration team at UFCU. In this role, you will be responsible for designing, implementing, and maintaining our enterprise integration solutions, ensuring optimal performance, reliability, and scalability for our integration platform. You will work closely with IT and business partners to manage data onboarding and integration requirements, troubleshoot and tune the MuleSoft AnyPoint Platform, and provide technical support and guidance. If you have a strong background in Mulesoft, ETL processes, data governance, and collaboration, along with excellent problem-solving and analytical skills, we would love to hear from you.

The Senior Enterprise Integration Engineer reports to the Senior Manager of Shared Technology Services and Data Delivery.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions

Administration and Monitoring

• Administration of the MuleSoft AnyPoint Platform.
• Troubleshooting and performance tuning of MuleSoft AnyPoint Platform components.
• Monitoring the MuleSoft AnyPoint Platform including infrastructure resources, performance, users, license management, security, and data quality.
• Part of the on-call support rotation for the Enterprise Integration team.

Development

• Apply a design-first approach for APIs, utilizing RAML and OpenAPI specifications to define contracts prior to implementation.
• Develop, design, and implement solutions that adhere to our architectural roadmaps.
• Develop and maintain scalable, secure APIs and integration flows using the MuleSoft AnyPoint Platform.
• Ensure alignment with API-led connectivity principles, as well as microservices and event-driven architectures.

Collaboration

• Partner with architects and business stakeholders to establish robust API contracts and governance standards.
• Work directly with IT and Business partners with 3rd party data onboarding and requirements for integration efforts.
• Provide applications and projects with technical support for the MuleSoft AnyPoint Platform.

Other

• Adheres to all company policies, procedures, and business ethics codes.
• Completes required regulatory training as assigned.
• Maintains strict adherence to and compliance with all laws, rules, regulations, and internal controls specific to the role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

Knowledge/Skills/Abilities     

Knowledge

• Design and implementation methods of a publish/subscribe architecture.
• Extensive knowledge of the Mulesoft Anypoint Platform, and API architecture.
• Azure Cloud environment.
• Cloud and API security standards and best practices.

Skills

• Excellent communication and collaboration used to work directly with stakeholders and non-technical business partners and leaders to successfully complete IT Integration projects.

Abilities

• Troubleshoot API’s/Flows/Orchestrations built within the MuleSoft AnyPoint Platform.

• Attention to detail and a commitment to data quality and accuracy.
• Successfully manage multiple priorities in a fast-paced, agile, dynamic environment.
• Self-starter, with the ability to define and understand complex systems, processes, and their dependencies.

Core Competencies

• Demonstrating Member Obsession

• Puts themselves in the Member’s shoes
• Looks for friction points
• Makes it personalized and easy

• Demonstrating Performance Excellence

• Sets standards for elevating excellence
• Ensures elevated quality
• Takes responsibility
• Conducts continuous improvement

• Demonstrating Innovation

• Challenges current thinking
• Approaches change with a positive mindset

Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Five (5) or more years in administration and engineering of the MuleSoft AnyPoint Platform.
• Experience collaborating directly with business leaders in cross-functional teams or Agile Pods to translate business needs into integration solutions.
• Five to Seven (5-7) or more years total experience developing and supporting enterprise-class applications in a significant engineering or administrative role.
• Strong experience in designing web services with optimal security and performance.
• Five (5) or more years experience implementing and integrating with API’s (REST, SOAP web services, RAML, and OpenAPI) using the MuleSoft AnyPoint Platform.
• Experience working with MuleSoft Connectors (Standard/Custom) and Accelerators
• Experience in ETL flows in MuleSoft AnyPoint Platform.
• Three (3) or more years of experience implementing MQ flows in MuleSoft AnyPoint Platform supporting enterprise Pub/Sub architecture.
• Experience with data integration from various sources, including structured and unstructured data, batch, and real-time.
• Must be bondable – requirement for all UFCU roles

Preferred Requirements

• Experience in the financial services or credit union industry.
• Experience with CRM’s (Salesforce, MS Dynamics)

• Proficiency in programming languages such as C#.
• Proficiency in Microsoft SQL programming.

Physical Demands

The physical demands described are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
• Employee will make extensive use of the telephone and virtual communications requiring the ability to explain complex information effectively and accurately.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. 

• This position requires frequently working onsite at UFCU Plaza in Austin, Texas.
• This position may involve periodic stressful conditions.
• May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
• May occasionally move from one work location/branch to another.
• Public contact position, requiring appropriate professional appearance.
• Frequent computer use at a workstation of up to two hours at a time.
• The noise level in the work environment is usually

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