Senior Product Designer

Hi, We're AffiniPay!
AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
As a Senior Product Designer, you will play a critical role in defining and delivering user-centered product experiences that drive impact and innovation. Leveraging your expertise in design principles, research methodologies, and user-centered approaches, you'll collaborate with cross-functional teams to solve complex problems and shape long-term strategies. You will champion scalable, sustainable design solutions that align with both user needs and business objectives. You have a proven ability to design products and deliver outputs including the product or platform. You also engage in community contribution to improve and maintain our culture and operations - making Affinipay a better place to work.
What You'll Do

• Drive Impactful Design
  • Deliver frameworks, principles, and designs across a wide range of projects to accelerate initiatives and align stakeholders across teams and business units
  • Define and measure the success of designs in terms of business impact and usability, using data and metrics to drive iteration
• Collaborate Across Teams
  • Partner with 1-2 development teams, product managers, and other stakeholders to deliver cohesive user experiences that meet expected outcomes in a timely manner
  • Facilitate cross-functional alignment by leading workshops, design sprints, and discussions to resolve conflicts and prioritize opportunities
• Innovate with Scale
  • Work on scalable platform solutions, leveraging and contributing to design systems and incorporating innovative technologies
  • Collaborate with the UX Director to promote adoption and alignment across teams
  • Incorporate accessibility standards into design solutions to ensure an inclusive user experience
• Prototype and Test
  • Conduct user research independently and collaborate with researchers to gather insights that inform design decisions
  • Develop and refine prototypes for evaluative research and ideal-state experiences, driving iterative improvement
• Inspire and Influence
  • Use storytelling, facilitation, and visualization to inspire alignment and achieve shared objectives
  • Provide informal mentorship to junior designers, offering guidance during design critiques and collaborative sessions

About You

• Education and Experience: A bachelor's or master's degree in a related field such as HCI, computer science, graphic design, or a related field, and/or equivalent of at least 5+ years of experience in UX design
• Expert Design Skills: Strong portfolio showcasing end-to-end design processes, including complex flows, detailed UI specifications, and successful cross-team collaboration. The portfolio should also include case studies that demonstrate the candidate's strategic thinking and problem-solving skills.
• Advanced User Research and Testing: The candidate should have extensive experience conducting advanced user research and testing. They should be able to create detailed user personas, conduct usability testing, and use data to inform design decisions. They should also be able to design and conduct A/B testing and other advanced research methodologies.
• Technical Expertise: The candidate should have a deep understanding of HTML, CSS, and JavaScript, as well as extensive experience with front-end development frameworks such as React or Angular.
• Collaboration and Leadership: The candidate should be an excellent communicator and able to collaborate effectively with other designers, developers, and stakeholders.
• Strategic Thinking: The candidate should be able to think strategically about user needs and design solutions that meet those needs. They should be able to align UX design strategies with business goals and objectives and be able to make data-driven design decisions.
• Expert Knowledge of Design Tools: The candidate should have extensive experience using design tools such as Sketch, Adobe Creative Suite, Figma, or similar tools. They should be able to provide guidance to junior designers on how to use these tools effectively and should also be able to customize and optimize design workflows.
• Expert Understanding of Design Systems: The candidate should have an expert understanding of design systems and how they can be used to create consistent and scalable designs. They should be able to design and implement design systems for large-scale projects and organizations.

Additional Information
The annual salary range for this position is $98,000 to $140,000. The salary range for performing this role outside of the US / Austin / California may differ. AffiniPay is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.
Our Story
Founded in 2005, AffiniPay's mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay's products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), and Docketwise (Immigration & Case Management Software). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay's products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential.
Diversity, Equity & Inclusion at AffiniPay
At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.
Benefits that Benefit You!
As a people first culture, we believe it is important that our teammates are happy, healthy, and productive. In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

• All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
• Have some fur babies? - We offer them insurance too!
• RELAX and enjoy your time away with our flexible paid time off policy!
• We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
• Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
• We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
• An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some "sweet" surprises for those afternoon pick-me-ups

Security Advisory
Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.