Senior Product Manager, Ultrasensitive Immunoassays

POSITION SUMMARY:

The Senior Product Manager, Ultrasensitive Immunoassays is responsible for product management and commercialization of MSD products, specifically those for users requiring highly sensitive immunoassays, assuring the achievement of short- and long-term revenue profit and goals.  This position is also responsible for the evaluation of industry and customer trends, defining customer needs, the development of detailed product requirements for defining future products, and their commercial launch into the market place.  This position will be part of cross-functional teams providing product vision and strategy, identifying and filling product gaps, and generating innovative ideas to grow market share.  This position will own the full lifecycle of the product line from new product introduction, forecasting, pricing, supply continuity, and transitions to new product offerings. As senior role within the team, the incumbent is expected to operate with a high degree of independence and to provide mentorship and guidance to other Product Managers.

DUTIES AND RESPONSIBILITIES: 

• Develop, and execute product line strategy

o Define the product strategy and roadmap that aligns with the company goals and market opportunities;

o Balance product line innovation with operational excellence;

o Build business cases for new product offerings and product portfolio expansion.

o Monitor product performance, market trends, and customer needs to identify growth opportunities.

• Market insight and voice of customer

o Partner with field-based commercial teams (account managers, field applications scientists, and scientific affairs directors) to capture feedback from pharma, biotech, and academic customers.

o Gather market insights from conferences, publications and key opinion leaders.

o Conduct and synthesize voice of customer research to inform product strategy, product requirements, and customer journey

• Product development, launch, and lifecycle management

o Partner with R&D to defined product requirements, specification, and performance metrics

o Define product positioning, pricing, and differentiation within the multiplexed immunoassay and proteomics market

o Support marketing collateral and training materials to support product launches; 

o Accountable for the commercial success of assigned product line responsibilities. 

o Define and analyze KPIs to monitor product line performance for continual improvements and lifecycle management

• Monitor the competitive environment for products and product lines

o Perform competitive product analysis;

o Develop tactics for addressing direct and/or indirect product competition;

o Monitor competitor strategies and adjust positioning accordingly

• Cross Functional Collaboration

o Work with Assay Development, Quality and Operations to drive successful product development programs;

o Work with Global Sales Management to identify, develop and execute specific tactical marketing and training programs;

o Work with Sales, Scientific Support, Customer Service and Finance to develop and manage processes to improve marketing effectiveness and customer loyalty. 

• Provide mentorship and guidance to other Product Managers

o Assist team members in development of product messaging, market sizing, financial forecasts, pricing and other areas of marketing expertise.

EXPERIENCE AND QUALIFICATIONS:

• Bachelor's degree in life science, marketing, communications, or a related field.

o Advanced degree preferred.

• A minimum of seven years of experience in product management.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent knowledge of product management best practices and proven track record of success in positioning, managing, and marketing Life Science products through their life cycle to multiple customer segments. 

• Demonstrated experience defining product or service strategy within a life science, or similar organization.

• Demonstrated understanding of the principles of immunoassay platforms, their development, and their applicability in different research fields. 

• Understanding of the current competitive environment and customer requirements for high sensitivity assays to identify, validate, and generally measure biomarkers.

• Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities and issues of varying complexity, while meeting time-sensitive deadlines and deliverables.

• Strong communication (written and verbal) skills with the ability to translate information into a meaningful, understandable context and message, regardless of the format (e.g., documents, public speaking situations, presentations, etc.).

• Ability to build/foster relationships by reinforcing trust and respect with cross-functional stakeholders.

• Ability to work both independently and as an effective team member.

• Demonstrated critical thinking and analytical skills, as well as the ability to handle complex situations and demonstrate sound judgment and problem-solving.

• Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.

• Ability to advise, mentor and guide teammates in product management best practices.

• Ability to travel and working work outside normal business hours as needed.

PHYSICAL DEMANDS:

While performing the duties of this job, the individual is frequently required to sit and stand for long periods. The individual is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; reach with hands and arms.  This position may require occasional travel up to 20%.

WORK ENVIRONMENT:

This position is performed in a standard office environment, remote or hybrid model.

COMPENSATION SUMMARY:

The annual base salary for this position ranges from $116,600 to $177,800. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate’s knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.

BENEFITS SUMMARY:

At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance.

EEO/AA STATEMENT:

MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please click on the following link: https://www.mesoscale.com/en/our_company/careers/equal_employment_opportunity_statement. 

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