Senior Readiness Manager, Advisory Services

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. To help our teams work together effectively, this role requires you to be located in the United States.
Your future team
Our Advisory Services team combines strategic insight and technical expertise to help customers achieve their goals with Atlassian solutions. As a Senior Readiness Manager, you'll report to the Manager of Sales & Success Readiness and meaningfully contribute as a strategic partner, content creator, program owner, and mentor, driving beneficial behavioral change for our business and customers. Our team excels in designing learning programs, e-learnings, async content, and training sessions to enhance customer satisfaction and success.
What you'll do

• Lead strategic enablement activities to ensure our teams have the knowledge and tools to enhance client relationships with Atlassian solutions.
• Develop and oversee engaging learning sessions and training content in collaboration with Product, Marketing, and Sales teams.
• Identify learning needs and design tailored sessions with diverse activities to enhance the experience.
• Align product and marketing messages with advisory services strategies.
• Design project roadmaps, select methodologies, and develop contingency plans.
• Collaborate with leadership to foster a coaching culture, improving engagement across all teams.
• Uphold and share Atlassian's core values.

Your background

• Bachelor's degree required
• 5+ years in customer-focused roles, including advisory services (or similar), with at least 2 years in enablement or training at a B2B enterprise tech company.
• Background in executive-level communication, sales enablement, facilitation, and content development.
• Experience managing executive relationships and achieving retention, growth, and profitability goals.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $150,300 - $200,400
Zone B: $135,300 - $180,400
Zone C: $124,700 - $166,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .