Senior Sales Engineer - Enterprise

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Senior Sales Engineer – Enterprise to be part of making this happen.   

Location: Remote – Austin, TX, USA or Remote - San Antonio, TX, USA

About the Role

The Senior Sales Engineer is the technical backbone of the sales organization. This position is responsible for working alongside an account executive to evangelize, design, propose and demonstrate the business value to customers. This is a results-oriented position, and you must demonstrate that you can own building the territory with the account executive. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

Responsibilities

• Working with companies to help educate and drive the Arctic Wolf Networks CyberSOC business value for customers

• Deliver technical presentations and demos with a focus on the business requirements of the customer

• Create an environment in which prospects become customers and customers become evangelists

• Work through obstacles during the sales process, help the customer understand how Arctic Wolf addresses their requirements and concerns

• Represent the voice of Arctic Wolf to the customers, and represent the customers voice to Arctic Wolf

• Assist sales qualification and own the technical architecture design

Who You Are

• Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers

• Excellent written, verbal, presentation, time management, and attention to detail

• You must have an “I own the problem AND the solution” attitude

Minimum Qualifications

• 2+ years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions

• 5+ years supporting, delivering, or designing enterprise IT systems, security focused systems desired

• Must have extensive technical experience in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac

• Strong working knowledge of Word, PowerPoint, and Excel 

Preferred Qualifications

• Bachelor’s Degree

• CISSP, GCIH, CISA or CISM certification(s)

• Working knowledge of Salesforce.com

• Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)

• Mac OS / Omnigraffle / VMware Fusion

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.  

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected].  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.