Senior Sales Operations Analyst

We are expanding our Revenue Operations function. We are looking for a Senior Sales Operations Analyst to join our high-impact team as a key partner in our growth engine.

You’ll be a "force multiplier," identifying gaps and building the scalable workflows that will define our next phase of global growth. By analyzing data, optimizing processes, and providing strategic insights, this position ensures that the sales team operates efficiently and effectively. 

The analyst collaborates closely with various departments to align sales strategies with overall business objectives, making it a crucial link between sales and other key functions.

• Establish the Rhythm: Design and lead the sales operating cadence, including forecasting, pipeline health reviews, and QBRs. Partner with business analytics to build out scalable reporting. 
• Architect & Optimize Processes: Identify gaps in the current lead-to-close lifecycle and map out scalable workflows that remove friction for our reps.
• Actionable Insights: Look past the "what" to find the "why." Perform deep-dive analyses to optimize win rates and highlight areas for performance improvement.
• Analyze Sales Metrics: Identify trends and opportunities through in-depth data analysis.
• Data Integrity & Governance: Partner with Business Analytics to refine reporting and act as a firm advocate for CRM hygiene—ensuring our data is a source of truth, not a point of confusion.
• The Strategic Problem Solver: You thrive in problem-solving. You have the natural insight to identify gaps, the initiative to address them, and the interpersonal skills to collaboratively develop and implement solutions.

• 4+ years in Sales or Revenue Operations within a high-growth B2B SaaS environment.
• Strong desire to get things done and demonstrate urgency with small & big initiatives
• Ability to be flexible and handle multiple projects in an organized and timely manner
• Proven experience building or refining sales processes and operating rhythms from the ground up.
• You are comfortable being firm when it comes to process adoption and data standards, backed by the ability to communicate the "value-add" to busy sales reps.
• Experience with Salesforce and the modern RevOps stack (e.g. Gong, ZoomInfo, Outreach, or similar).

• Foundational Ownership: You’ll have a seat at the table during the early stages of our RevOps evolution.
• Visibility: This role has a direct line to leadership and an outsized impact on our revenue trajectory.

• Scale: We’re moving fast. If you thrive in environments where you can see your work reflected in the company’s growth, you’ll fit right in.

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Other perks may include:

401(k) Retirement Plan and company match

Company equity

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Monthly internet stipend

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]