Senior Sales Operations Manager

In this high-growth, execution-focused company, the Senior Sales Operations Manager will support our sales leaders and sales teams through analysis, financial modeling, and data-driven insights. Reporting directly to the Senior Manager of Sales Operations for Americas, this is an opportunity to partner closely with sales executives and senior leadership to help shape the growth trajectory of a fast-growing pre-IPO software company.  The ideal candidate is collaborative, analytical, and solution oriented.

Responsibilities:

• Partner closely with sales leaders and revenue operations peers to ensure consistent and strategic use of Salesforce for opportunity management, pipeline tracking, and reporting.
• Support and enhance sales forecasting processes through data analysis, pipeline inspection, and collaboration with sales leadership to improve forecast accuracy and predictability.
• Drive adoption and data hygiene in Salesforce by partnering with cross-functional teams to improve data quality and enforce process compliance.
• Seamlessly support sales leaders in integrating key metrics and insights into regular business reviews and strategic planning sessions.
• Make data-driven recommendations to improve sales productivity, pipeline health, and overall performance.
• Analyze pipeline metrics such as conversion rates, stage velocity, and attribution to inform forecasting and territory planning decisions.
• Work directly with data integrity and governance teams to identify patterns and proactively address data inconsistencies across systems.
• Build and maintain automated reports and dashboards in Salesforce and BI tools that visualize trends and performance against KPIs and business objectives.
• Collaborate with data and business intelligence teams to produce actionable, scalable, and trustworthy reporting that drives better decision-making.
• Partner cross-functionally with Sales Enablement, Finance, and other GTM stakeholders to streamline business processes and drive operational efficiency.

Qualifications

• 5+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company.
• Experience working with field sales organizations, finance, accounting, planning and/or operations.
• Experience with data modeling and analysis.
• Microsoft Office Suite proficiency.
• Ability to self-manage, scope, prioritize & communicate operational work deliverables.
• Clear, succinct, "value add" communication style that helps internal partners quickly understand your goals and the benefits of operational practices by linking them to business improvement.
• Ability to interface with all levels of employees, from Executive level to employee base.
• Experience working in a fast paced, complex, and dynamic environment.
• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language and ensuring effective QA / UAT of data solution delivery.
• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.
• Strong customer service orientation, analytical and problem-solving skills.
• BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems
• Preferred but not required: Big 4 Accounting Experience, MBA, CPA, Salesforce proficiency, PowerBI proficiency

Tricentis Core Values: 

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we will achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

• Demonstrate Self-Awareness: Own your strengths and limitations.

• Finish What We Start: Do what we say we are going to do.

• Move Fast: Create momentum and efficiency.

• Run Towards Change: Challenge the status quo.

• Serve Our Customers & Communities: Create a positive experience with each interaction.

• Solve Problems Together: We win or lose as one team.

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

• Market competitive salary + success-oriented commission / bonus

• Supportive and engaged leadership team.

• Career path and professional & personal development.

• 401(k) / pension plan, full benefits package available.

• Hybrid work environment.

• Personal and professional development.

• And more!

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.