Senior Solutions Engineer

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

As a Senior Solutions Engineer at Apex Fintech Solutions, you will play a critical role in bridging the gap between our technology offerings and the unique needs of our clients. This role requires not only a strong technical acumen but also an ability to understand and analyze financial processes in custody and clearing operations to provide tailored, efficient, and effective solutions.

Duties/Responsibilities

• Design and articulate compelling solutions to our customers using our products and API services offerings.

• Acquire deep expertise in the technology that powers banking, brokerage and advisory.

• Gain experience with leading technologies built by Apex and our partners.

• Engage with recently signed clients in the post-sales process and engage on their implementation efforts

• Ability to understand and put together pre-sales demo working closely with sales and sales engineering team.

• Discuss detailed architecture, design complex solutions, and guide customers to successful infrastructure operations.

• Act as the technical “voice of the customer” within Apex. Ability to work with the broader Apex Engineering, operational and product teams documenting and verbalizing customer requirements.

• Act as the technical "voice of Apex" in the field. Present technical concepts to technical and c-suite audiences.

• Act as conduit to product teams by proposing customer use cases for enhancements/functionality to API suite.

• Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment to enhance team expertise and productivity.

Education and/or Experience

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field (or equivalent work experience) required

• 5+ years of prior work experience

• Strong experience with developing, testing, and maintaining REST APIs.

• Financial services technology background preferred

Required Skills/Abilities

• Strong understanding of Public cloud infrastructure and Microservices backend.

• Customer centric with strong ability to understand and grasp customer needs and map it our solution offering,

• Proven experience in at least one or more of the following languages: Java, Python, C#, C++, Go, etc.

• Ability to learn languages, tools, frameworks, processes quickly.

• Ability to Collaborate effectively with internal and external partners with strong initiative to drive solutions

• Excellent verbal and written communication skills.

• Familiarity with monitoring/CI-CD/DevOps is a plus.

Work Environment

• This job operates in a hybrid, office environment

#customer support #mid-senior #fulll-time #LI-SG1 #APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.