Senior Specialist, Employee Communications

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

 Salesforce is hiring for a Senior Specialist, Employee Communications to help drive proactive communications programs for Employee Success. We are storytellers and culture champions who bridge the gap between the employee experience and global media. You’ll play a key role in supporting internal and external communications for major ES initiatives—including global employee campaigns and product launches. We’re looking for a proactive learner with a bias for action, a passion for writing, and the organizational skills to help our team deliver world-class results.

You’ll gain hands-on experience in Public Relations and Employee Communications, contributing to Salesforce’s storytelling around AI, agent innovation, and customer success. You’ll support media relations, thought leadership, and events, helping to craft narratives that highlight Salesforce’s role as a technology leader. This role is perfect for someone who loves writing, research, and connecting ideas to broader trends—and who enjoys keeping a pulse on the latest in tech and media.

You’re a great writer, creative thinker, and team player with a solution-oriented mindset who is all about working as part of an innovative, vision-forward, fast-paced team committed to making an impact, together. You’re a highly organized self-starter who can manage projects end-to-end and build relationships and skills to get the job done well while having fun!

MINIMUM REQUIREMENTS:

• BA/BS in Communications, Public Relations, Journalism, Marketing, or a related field.

• Strong writing, editing, and communication skills with an interest in storytelling.

• Organized, detail-oriented, and experienced project manager comfortable managing tasks and supporting teams in a fast-paced environment.

• A creative thinker with a positive attitude and willingness to tackle challenges.

• Interest in technology and innovation, especially AI and customer engagement.

• A collaborative team player who takes initiative and delivers results.

YOUR IMPACT (RESPONSIBILITIES):

• Strategic Campaign Support: Support leadership in developing and executing integrated communication campaigns that align with corporate values, drive business outcomes, and enhance the employee experience.

• High-Impact Content Creation: Draft, edit, and adapt compelling content for diverse internal and external channels—including newsroom posts, executive briefings, Slack posts, and town hall presentations.

• Project Management & Analysis: Manage end-to-end project timelines for communication initiatives, ensuring high-quality delivery while tracking and reporting on campaign performance and engagement metrics.

• Thought Leadership & Brand Positioning: Conduct research on industry trends to identify opportunities to position Salesforce as an AI leader and tie corporate messaging to relevant global conversations.

• Media Relations & PR Support: Create media briefing documents for executives, support PR efforts for corporate news and thought leadership, and monitor coverage.

• Cross-Functional Collaboration: Serve as a bridge between HR, Marketing, and Executive teams to ensure messaging consistency across global markets and diverse employee populations.

• Strategic Innovation: Stay at the forefront of AI and media trends to contribute fresh, creative ideas to evolving PR and internal communication strategies.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.