Senior Systems Management Analyst - Remote

Requisition Number: 2342312
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Position in this function assists in and support the design, implementation and support of OptumServe infrastructure including virtualization, storage, data security, terminal services and modernization. This position partners with internal and external IT resources to implement, support monitor and maintain OptumServe technology platforms.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Mentor, educate, and grow the technology capabilities of the Windows Infrastructure and Server Administration team by providing current and future state technology overview and education
• Provide 3rd level support of Windows Infrastructure and Server Administration Engineers
• Ensure the maintenance and accuracy of Windows Infrastructure and Server Administration documentation
• Develop new and improve existing processes and procedures as it relates to maintenance, automation, system testing, and functional validation
• Participate in maintenance and enhancement projects to SAN, virtualization, backup, Cisco UCS, Dell OME and other technologies
• Participate in problem management and root cause analysis
• Participate in 24x7 On-Call rotation
• All other tasks as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelor's Degree in Computer Science, MIS or equivalent training and/or experience
• 7+ years of experience as a network or systems administrator
• Knowledge of data communications standards and implementations
• Solid understanding of IT operations and their related dependencies for executing our contracts successfully
• Proficient Microsoft Software Suite skills
• Proven solid interpersonal skills including the ability to present, persuade and provide professional presentation materials to both large and small groups
• Proven excellent teamwork skills and demonstrated ability to work independently
• Proven organizational skills, project and time management, as well as follow through and attention to detail
• Proven analytical and troubleshooting skills
• Equivalent combination of education, experience and/or applicable military experience will be considered
• If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment

Preferred Qualifications:

• Certifications on related Microsoft, Cisco, EMC and other Technologies
• ITIL or other ITSM framework certification
• DOD/VA/Military Clearances
• National Career Readiness Certificate
• Cisco UCS and EMC enterprise products
• Working experience with automation tools such as SCCM and Orchestrator
• Working experience and knowledge of Infrastructure as Code
• Working experience with Microsoft, VMWare, Cisco, and EMC enterprise products
• DOD/VA/Military experience

As a requirement of UnitedHealth Group's contract with the Department of Defense, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense eQuip Form SF86, (the National Agency Check Legal and Credit or NACLC). Successful completion of the NACLC process is a requirement for continued employment in this role. NACLC processing will be initiated by our TRICARE Security Officer post-offer and can take 3-6 months for a final decision communication from the Department of Defense. Candidates will be allowed to begin employment with UnitedHealth Group in this role based on an interim clearance, and final results will be communicated as they are received. Failure to obtain final NACLC approval will result in termination from this role.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.