Lead technical business analysis for finance-focused integrations and system delivery. Gather requirements, design solutions, manage integrations, support Agile delivery, perform UAT, analyze metrics, and drive process improvements across cross-functional teams.
APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.
Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.
Key Responsibilities
- Collaborative Analysis & Solution Design: Partner with stakeholders to understand business objectives, identify gaps, and design scalable solutions that align with strategic goals.
- Requirements Gathering & Documentation: Develop clear, actionable requirements through stakeholder interviews, workshops, and analysis of existing processes.
- Agile Project Facilitation: Participate in sprint planning sessions, prioritize tasks in collaboration with cross-functional teams, and support iterative solution development.
- Data-Driven Insights: Analyze key metrics to identify improvement opportunities, present findings to stakeholders, and recommend actionable strategies.
- System Integration Leadership: Manage integration projects across internal and external systems, ensuring seamless data flow, proper controls, and compliance with audit standards.
- Testing & Quality Assurance: Collaborate with QA teams to define test plans, conduct user acceptance testing (UAT), and ensure deployment readiness.
- Continuous Improvement: Drive process optimization initiatives by leveraging lean/agile methodologies to enhance efficiency while reducing costs.
- Documentation & Communication: Create detailed technical specifications, process models, and training materials while ensuring clarity for diverse audiences.
Qualifications and Experience
- Bachelor’s degree in computer science, Business Administration, or related fields; advanced degrees preferred.
- Minimum of 5 years of experience in IT business analysis or technical/software development engagements.
- Demonstratable experience supporting Accounting & Finance teams, systems, and processes
- Expertise in SQL query writing, system product delivery (APIs/integrations), and documenting advanced business process models.
- Familiarity with tools like Jira, Visio, Lucid chart.
- Knowledge/support of financial applications and processes.
- Demonstrable experience with Agile methodologies
- Demonstrable experience with developing and supporting integrations between enterprise systems such as line of business applications and other systems such as ERP and data marts.
- Experience supporting, using, and integrating StoneEagle and/or PCMI platforms is a plus.
- Proven ability to manage complex initiatives within matrixed environments across industries such as automotive finance or insurance.
Skills
- Strategic Thinking: Ability to align technology solutions with long-term business goals.
- Analytical Expertise: Proficient in evaluating data trends to drive informed decision-making.
- Agile Mindset: Skilled in iterative development practices like user stories and backlog prioritization.
- Effective Communication: Strong verbal and written skills for translating technical concepts into actionable insights for diverse stakeholders.
- Leadership & Influence: Demonstrated ability to lead cross-functional teams and foster collaboration across departments.
- Problem-Solving & Innovation: Creative thinker who can mobilize ideas into impactful actions.
At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.
We C.A.R.E.
Committed – We build strong, high-trust relationships with our partners and each other.
Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.
Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business.
Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success.
If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.
By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.
Similar Jobs
Software
Serve as a technical liaison between clients and developers: troubleshoot complex issues, write technical specifications, prioritize tickets, test changes, lead implementations, provide training, and drive process improvements and client success.
Top Skills:
Google MeetSaaSTicketing SystemZoom
Cloud • Information Technology • Analytics • Cybersecurity • Design
Lead requirements gathering and process design for federal clients, translating mission needs into ServiceNow solutions. Create user stories, conduct gap analysis, design SOPs, mentor junior staff, ensure federal compliance (Section 508, FISMA/NIST), support UAT, and deliver federal-grade documentation.
Top Skills:
Azure DevopsHrsdItamItomItsmJIRALucidchartServicenowServicenow AgileSpmVisio
Software
The Senior Salesforce Technical Business Analyst will lead product vision, drive AI-powered capabilities, engage with Fortune 500 clients, and oversee product delivery.
Top Skills:
AgentforceAIApexCi/CdLightningMlSalesforce
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
