Senior Technical Consultant

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

As a Senior Technical Consultant (Sr TC), you are the principal technical owner for a portfolio of complex, strategic customer accounts. You partner closely with Customer Success Managers to co-own customer outcomes, lead architectural decisions, define integration patterns, and raise the bar on time-to-value, reliability, and quality. You turn product capability into tangible business outcomes while modeling proactive ownership and mentoring other Technical Consultants. We own the Technical Win—Sr TCs show up, own the thread end-to-end, and bring the right experts to get customers to value.

Position Location:

Austin, TX • Remote

Reports To:

Manager, Technical Consulting

What We’re Looking For:

• 3–5+ years in Technical Consulting, Solutions Architecture, or Enterprise Integration (SaaS preferred)

• Expert-level API skills and advanced Postman proficiency (Collections, Environments, test scripts, Monitors, documentation, Workspaces)

• Hands-on with modern backend/scripting languages (Node/TypeScript, Python, Java, Go, Ruby)

• Cloud fundamentals (AWS/GCP/Azure), CI/CD knowledge, observability awareness

• Exceptional communication skills—able to present to execs and go deep with engineers • History of improving time-to-value, stability, and launch quality at enterprise scale

Additional skills:

• Domain experience in POS, ordering, payments, loyalty/CRM/CDP (e.g., Braze)

• Experience mentoring or enabling others—guides, workshops, coaching

• Strong problem-solving instincts and a proactive ownership mindset

• Ability to work cross-functionally in high-complexity, fast-moving environments

Unleash your potential: What you will be doing and owning:

Account Partnership & Ownership

• Serve as the technical owner for complex enterprise accounts.

• Build trusted relationships with IT, architects, and operations stakeholders.

• Lead the technical narrative in QBRs (what’s live, stability posture, what’s next).

Integration & API Leadership

• Architect and oversee scalable, secure, observable API integrations.

• Use Postman for automation, testing, monitors, and published documentation.

Technical Enablement & Plays

• Own and iterate technical plays (Identity & Capture Lift, Campaign Hygiene, Wallet/S2P/Pass).

• Drive repeatable processes and team enablement.

Readiness & Quality

• Enforce pre-launch quality gates and run readiness scans.

• Ensure clean, well-documented handoffs to Support.

Cross-Functional Orchestration

• Partner with Product and Engineering to chase issues, propose workarounds, and publish risks/timelines.

Documentation & Transparency

• Maintain work items/tickets as the single source of truth.

• Provide QA artifacts, runbooks, and weekly “moved / blocked / next” updates.

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.