Senior Technical Implementation Specialist

About NCR VOYIX

The Implementation Consultant will manage multiple WMS projects simultaneously, guiding clients through software deployment, configuration, training, and go‑live support. This role partners directly with client warehouse operations teams as well as internal development resources to ensure WMS solutions meet operational needs and deliver measurable efficiency improvements.

• Lead implementation of new and upgraded WMS releases for national clients across wholesale, retail, and food-service distribution environments.
• Manage full project lifecycle including discovery, configuration, testing, training, deployment, and post‑go‑live support.
• Coordinate multiple projects at various stages, ensuring timeline adherence and effective resource allocation.

• Serve as a subject matter expert on warehouse management processes and WMS best practices.
• Analyze warehouse operations (50K–500K sq. ft.) to identify opportunities for workflow optimization and elimination of non‑value‑added activities.
• Provide training, support, and knowledge transfer to client internal operations teams.

• Work directly with internal Development Services to define and communicate software enhancement requests based on client needs.
• Ensure configuration or development changes align with operational goals and produce measurable improvements.
• Foster teamwork across internal departments with a proactive, solution‑oriented mindset.

• Deliver high‑quality documentation, training materials, and project status updates.
• Provide hands‑on support during system testing, rollout, and stabilization periods.
• Champion best practices for warehouse operations and WMS utilization to maximize client ROI.

• Experience with WMS or supply chain execution software implementations.
• Strong understanding of warehouse operations, inventory management, and distribution workflows.
• Proven ability to manage multiple concurrent projects in a fast‑paced environment.
• Excellent communication, training, and client‑facing skills.
• Ability to collaborate closely with technical development teams.
• A “make‑it‑happen” attitude with strong problem‑solving and teamwork skills.

Salary Range:

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”