Senior Test Analyst, WoW | Irvine, CA or Austin, TX

This is a unique opportunity for an experienced World of Warcraft (WoW) player to join our WoW QA team! We're looking for a candidate who is as passionate as we are about WoW to improve and influence the game. As a Senior Test Analyst, you will contribute to the testing efforts by generating test documentation, providing early feedback to shape the product, and executing test cases.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA or Austin, TX.

Team Introduction

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA.

Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work!

Responsibilities

• Provide daily qualitative feedback to development team
• Utilize advanced testing methodologies to deliver test design, test execution, test library maintenance, and test closure strategies
• Advocate for the user experience by delivering qualitative reports
• Analyze & monitor the software development processes and methods used to ensure quality
• Ensure requirements and risks are continually either mitigated or accepted throughout the SDLC
• Enhance live operations and deployment stability, across both internal and production environments
• Research, recommend and adopt tools as needed with the goal of increasing test coverage through automation
• Propose and influence new measures and Key Performance Indicators to validate and report on software quality
• Coach others as they develop appropriate knowledge and skills through training, constructive feedback, and mentorship
• Approach software development from a Grey-box perspective; using established developer toolsets to build custom test scenarios
• Responsible for adhering to department SLAs within project management (i.e. JIRA) and test related tools (i.e. TestRail)
• Advocate of the user experience through delivery of qualitative reporting
• Other duties as assigned

Requirements

• Must have extensive and current WoW Raiding experience/knowledge (preferably Mythic difficulty from latest 3 expansions)
• Mythic+ Dungeon experience/knowledge
• Bachelor’s Degree in related field (or ~3 years of equivalent experience) plus a minimum of 5 years’ experience in software testing
• Experience in writing, executing and monitoring test suites using a variety of technologies
• Be an expert in one or more software testing methodologies
• Proven ability to analyze, interpret, and action on data sets and complex workflows
• Experience with game engines, content and asset editors, and shared technologies
• Strong communication skills in both verbal and written formats
• Passion for video games, World of Warcraft and software quality

Pluses

• White box testing experience
• ISTQB Certified Tester Expert Level (CTEL) or equivalent
• Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, or SQL
• High-level of gaming knowledge and/or skill
• Passion for Blizzard’s line of products and services

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us.