Own and evolve the design system, UX guidelines, and governance frameworks. Lead user research, usability testing, prototyping, and validation for complex cross-product features. Partner with product and engineering teams, advocate for users, mentor designers, and deliver polished designs through production, including code when needed.
Job
Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organisation, setting the standards that everyone else builds from.Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them.
What You’ll Do
- Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselves
- Define UX guidelines, principles, and governance frameworks so that design quality scales beyond the design team
- Lead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product direction
- Partner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacy
- Prototype and validate new concepts fast, keeping pace with AI-accelerated development cycles
- Coach and mentor designers on best practices and evolve in the AI age
- Take concepts from wireframe through to polished, production-ready design — and into code when needed
What You’ll Bring
- 5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS
- A strong portfolio demonstrating systems thinking, not just polished screens
- Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar)
- Confidence running your own research: recruiting, facilitation, synthesis
- Solid HTML, CSS/SASS, and JavaScript — you can talk code with engineers and build when you need to
- Outstanding written and verbal communication
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit simprogroup.com/au/company/careers to learn more about us and our values.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.
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