Design, configure, and implement ServiceNow HRSD solutions including Case and Knowledge configuration, Employee Service Center, onboarding/transition flows, GRC module design, and integrations (SOAP/REST). Produce technical and business design specs, implement scripted web services, and collaborate across distributed teams.
This is a remote position.
- 5+ years of overall ServiceNow Experience & at least 2 years of experience in HR Service Delivery Application
- Has knowledge & understanding of HR functions, processes, and best practices
- Proficient in understanding of HR best practices related to ServiceNow HRSD and technical components including Case and Knowledge configuration in HRSD
- Experience in creating business and technical design specifications for implementation of the ServiceNow GRC module application
- Hands-on in HR Service Creation, configuring Case Management, Employee Service Center, Enterprise Transition & Onboarding
- Experience in implementing scripted Web services in ServiceNow, SOAP, REST, and integrations with external system
- Excellent in documentation, verbal and written communication skills and ability to work with teams across geographical locations
Requirements
CSA Certification is mandatory
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Drive the full B2B sales cycle for Airwallex’s SME and Growth customers, from prospecting through negotiation, closing, onboarding, and early customer success. Build pipeline, exceed revenue targets, provide technical and commercial consultations, tailor fintech solutions, and collaborate with legal, finance, strategy, and technology partners. The role also supports sales-process improvements, new vertical development, industry events, and partnership agreements.
Top Skills:
Billing SystemsCrm SystemsCross-Border PaymentsPayments InfrastructureSales Enablement ToolsSalesforceSpend Management Platforms
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead the full B2B sales cycle for Airwallex’s SME and growth customers, from prospecting through negotiation, closing, and initial onboarding. Sell payments, cross-border payments, billing, and spend-management solutions to ecommerce, SaaS, professional services, and technology-enabled businesses. Generate pipeline, exceed revenue targets, provide consultative product guidance, coordinate commercial agreements with internal teams, and help improve sales processes and market expansion strategies.
Top Skills:
BillingCrm SystemsCross-Border PaymentsFintech PlatformsPayments AcceptanceSales Enablement ToolsSalesforceSpend Management
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead the full B2B sales cycle for Airwallex’s SME and Growth customers, from prospecting through negotiation, closing, and initial onboarding. Sell payments, cross-border payment, billing, and spend management solutions to technology-enabled businesses. Generate pipeline, exceed revenue targets, conduct consultative technical and commercial discussions, coordinate legal and finance stakeholders, support partnerships, and improve scalable sales processes.
Top Skills:
Billing SoftwareCrm SystemsCross-Border PaymentsPayments TechnologySales Enablement ToolsSalesforceSpend Management Platforms
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
