ServiceNow Integrator

About Hunter Strategy

Hunter Strategy has a unique philosophy to technical project delivery. We treat all our customers like mission partners because they rely on our team to meet their objectives through complex software engineering, cloud operations, and cyber risk management solutions. Hunter Strategy was founded on the premise that IT is 21st century infrastructure - critically important but only instrumentally valuable. Accordingly, our teams look at problems with a single objective: the identification and enablement of the right capability to address the most vexing problems our Mission Partners face. We continue to support our partners' success by leveraging the right technology, with the right plan, and the right team to address tomorrow's challenges today.

Salary Range: $100,000 - $120,000 Annually

Hunter Strategy is looking for a ServiceNow Integrator to configure, integrate, and support the program's IT service management platform and the approved software-as-a-service solutions that run alongside it. You will build the workflows, catalog items, forms, and automation that make service delivery work, and you will keep integrations reliable and supportable for the teams that depend on them.

The role works close to the cloud foundation the platform runs on. You will help develop, deploy, and maintain cloud-based solutions across major providers, keep the production environment modern and secure, and make sure everything stays aligned with best practices and USDA and Federal security policies.

Key Responsibilities

Platform integration and development

•     Configure, integrate, and support the program's IT service management platform and other approved software-as-a-service solutions.

•     Develop workflows, service catalog items, forms, rules, interfaces, and automation.

•     Support platform releases and configuration changes.

•     Troubleshoot integration and user issues.

Cloud engineering and operations

•     Work with engineering teams to develop, implement, optimize, and maintain cloud-based solutions.

•     Deploy and debug cloud stacks.

•     Develop and maintain the production environment, keeping a modern and secure foundation on which product teams can deploy containerized applications.

•     Identify the most optimal cloud-based solutions and maintain cloud infrastructure in line with best practices and USDA and Federal security policies.

•     Ensure the security of the cloud infrastructure.

•     Educate teams on new cloud initiatives.

Collaboration and documentation

•     Collaborate with operations, support, security, and engineering teams to improve work intake and service processes.

•     Maintain access and documentation.

•     Ensure integrations are reliable and supportable.

Required Qualifications and Skills

•     Demonstrated experience in cloud computing across major cloud service providers, including Azure, AWS, and GCP.

•     Experience with CI/CD systems and SysOps practices.

•     Experience configuring and integrating an IT service management platform, such as ServiceNow, along with other approved SaaS solutions.

•     Experience developing workflows, service catalog items, forms, rules, interfaces, and automation.

•     Experience developing and maintaining production environments that support containerized application deployment.

•     Experience deploying and debugging cloud stacks.

•     Working knowledge of cloud security and the ability to maintain infrastructure in line with best practices and Federal security policies.

•     Strong troubleshooting skills across integration, platform, and user boundaries.

•     Clear written and verbal communication, with the ability to educate teams on new cloud initiatives.
This posting is for a current vacancy and the employer intends to fill this position by September 1, 2026.
Hunter Strategy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.