Develop and configure ServiceNow solutions involving CMDB, asset management, catalogs, workflows, integrations, data migration, and ITSM/ITOM/ITAM processes. Collaborate with stakeholders to translate requirements into technical solutions, perform testing and troubleshooting, and provide ongoing implementation support. The role is fully remote within the United States but requires U.S. citizenship and eligibility for a Secret clearance.
We are seeking a highly skilled and motivated mid-level ServiceNow Software Developer with a As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remotely anywhere in the United states for the right candidate. Candidates must be U.S. Citizens and have the ability to get a Secret clearance.
Key Responsibilities
- Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements.
- Candidates must enjoy fast paced environment with work on several customers platforms during the same period.
- Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions.
- Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow.
- Experience with Jira Service Management.
- Understand the uses and abilities of app engine studio AES within ServiceNow.
- Customize and enhance ServiceNow's catalog features, workflows, and functionalities to meet the unique needs of our clients.
- Customize and enhance ServiceNow's asset management features, integration abilities, and functionalities to work with existing clients software.
- Thorough understanding and strong ability to create catalog items and customize workflows.
- Conduct system testing, troubleshooting, and debugging to ensure the highest level of quality and performance.
- Provide technical support and maintenance for ServiceNow implementations, ensuring system stability and uptime.
- Continuously stay updated with the latest ServiceNow features, best practices, and industry trends to drive innovation and improvement.
Requirements:
- Bachelors Degree and 2-5+ years of experience in ServiceNow development and configuration,. 4 Additional years can be used in lieu of a degree
- Candidates must have or ability to obtain Service Now CIS in one or more of the following: SPM, Data Foundations, Disc, SAM, HAM.
- Candidates must be U.S. Citizens.
- Candidates must be eligible to get a Secret Clearance.
- Proficiency in scripting languages such as JavaScript, Glide Script, and PowerShell.
- Solid understanding of ITIL, ITSM, ITOM, and ITAM best practices and frameworks.
- Experience with REST/SOAP APIs, Web Services, and integrations with third-party systems.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Preferred Skills:
- Experience with ServiceNow Discovery, Event Management, Service Mapping, and other ITOM/ITAM-related functionalities.
- Familiarity with CMDB (Configuration Management Database) and its role in ITOM and ITAM processes.
- Prior experience in IT asset management, software license management, and related areas.
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