Design, develop, and administer databases and web applications for IVR and call center software. Build cloud-based integrations, write and maintain SQL, and participate in call center analytics system development and integration.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Software Database Engineer and Administrator (DBA) to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
- Design, develop and administer:
- Databases that support analytics and runtime applications
- Web applications for IVR and call center software
- Integrations to stateful IVR applications
- Integration to components engineered for the cloud
- Write and maintain SQL to make configuration changes and application enhancements
- Participate in development and integration of call center analytics systems
Requirements
- 2+ years experience as a Database Administrator (DBA)
- SQL (MySQL, Aurora DB, Redshift)
- NoSQL and RDBMS
- Java, Python or Go
- Shell scripting
- AWS Cloud based database development
- Flyway, Liquibase or comparable tools
- Git
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
As Vice President, Legal Commercial, you will lead GitLab's global commercial legal function, advising on strategies, managing a legal team, and overseeing AI governance and contracting.
Cloud • Security • Software • Cybersecurity • Automation
Manage a team of Professional Services Engineers, deliver GitLab platform services, ensure customer satisfaction, and improve operational effectiveness. Foster team growth and technical delivery consistency across projects while collaborating with cross-functional partners.
Top Skills:
DevsecopsGitlabPlatform EngineeringSoftware Delivery
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Customer Experience Associate, you'll support customers by resolving inquiries, managing communications, and advocating for player interests to enhance customer engagement.
Top Skills:
MS OfficeServicenow
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center


