Software Engineer III - QA - Contingent

Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

POSITION SUMMARY:

As a Software Engineer III – QA, Stream-Aligned, you will work with moderate supervision to ensure software products meet the highest standards of quality, reliability, usability, and performance before they are released to customers. This role involves designing and executing test plans, creating automated tests, identifying defects, and working closely with developers and product teams to deliver a seamless user experience. You will demonstrate deeper technical expertise, autonomy in problem-solving, and mentor less experienced peers.

POSITION SUMMARY:

As a Software Engineer III – QA, Stream-Aligned, you will work with moderate supervision to ensure software products meet the highest standards of quality, reliability, usability, and performance before they are released to customers. This role involves designing and executing test plans, creating automated tests, identifying defects, and working closely with developers and product teams to deliver a seamless user experience. You will demonstrate deeper technical expertise, autonomy in problem-solving, and mentor less experienced peers.

PRIMARY RESPONSIBILITIES (include but are not limited to):

• Test Planning & Strategy
• Review and analyze requirements, specifications, and technical design documents
• Develop detailed, comprehensive, and well-structured test plans and test cases
• Define and maintain test strategies for functional, regression, performance, and security testing
• Test Execution
• Execute manual and automated test cases
• Identify, record, and track defects using issue-tracking tools (e.g., Jira, Azure DevOps)
• Verify fixes and perform regression testing after bug resolution
• Test Automation
• Develop and maintain automated test scripts using frameworks like Selenium, Cypress, Playwright, or equivalent o Integrate automated tests into CI/CD pipelines
• Collaboration & Communication
• Work closely with developers, product managers, and UX designers to ensure quality is considered early in development
• Participate in Agile ceremonies (sprint planning, daily standups, backlog grooming, retrospectives)
• Quality Metrics & Reporting
• Track quality metrics such as defect density, test coverage, and release readiness
• Provide regular quality reports to stakeholders

COMPETENCIES & PERSONAL ATTRIBUTES:

• Deep knowledge of test automation tools and frameworks (e.g., RSpec, Cucumber, Selenium, Cypress)
• Experience in testing distributed, microservice-based architectures
• Experience in performance, security, and integration testing, ensuring fast and reliable software releases
• Strong ability to document QA processes, test plans, and deployment pipelines to ensure clarity and repeatability for cross-functional teams
• Skilled in communicating test results and pipeline statuses to stakeholders, translating technical details into actionable insights
• Experience with GAMP5 compliance standards and software validation lifecycle
• Solid knowledge of SQL and scripting for test data validation
• Experience testing APIs with tools like Postman or REST Assured
• Experience with cloud platforms (AWS, Azure, GCP)
• Ability to design and maintain CI/CD/CO pipelines (e.g., CircleCI, GitLab CI, GitHub Actions) for automated builds, tests, validation, and deployments
• Experience with performance testing tools (e.g., JMeter, k6)
• Demonstrates autonomy in delivering moderately complex features and resolving issues
• Exhibits sound judgment when balancing technical trade-offs and business priorities
• Actively mentors Junior engineers and contributes to improving team processes
• Continues building deeper domain knowledge and stays abreast of emerging technologies

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (required).
• 7+ years of experience designing, implementing, and maintaining comprehensive quality assurance strategies for complex backend or distributed systems.
• 5+ years of hands-on experience developing and managing QA/CI/CD/CO pipelines, including integration with automated testing frameworks and deployment workflows.
• 5+ years of hands-on technical writing experience, formulating FRS/URS documentation and Traceability Matrix

TOOLS/TECHNOLOGIES:

• Ruby, Java, Python, JavaScript, MySQL, Docker, Elasticsearch, GitHub, JIRA, AWS, Ruby on Rails, Scala, Micronaut, React