The Solution Engineer leads the deployment of the IVIX platform, providing technical support and collaborating with teams to ensure successful client engagement.
Description
We’re looking for a hands-on Solution Engineer to lead the successful, secure, and scalable deployment of the IVIX platform within our US client environments. This role owns the full technical lifecycle of customer engagements—from Proof of Value (POV) through to long-term enterprise deployment—ensuring our technology consistently delivers actionable intelligence and real business value. The ideal candidate combines strong technical expertise with excellent customer-facing skills, enabling seamless implementation, ongoing optimization, and trusted partnership with our clients.
About the postion- Lead and execute the end-to-end deployment, setup, and configuration of the IVIX platform in client environments, including both on-premise and SaaS models.
- Serve as the primary escalation point for deep Level 2 technical support related to deployment, infrastructure, and environmental issues.
- Collaborate with the Data Solutions team to ensure seamless data integration and configuration to support business intelligence insights.
- Lead the technical enablement for pre- and post-sale activities, providing expert technical guidance during the POV stage through full enterprise deployment.
- Provide technical expertise and input to Product and R&D teams to ensure deployment architecture and features align with client requirements and current workflows.
- 5+ years leading technical deployment, DevOps, or SRE teams in a B2G/B2B enterprise software company.
- Extensive experience installing and deploying software solutions in on-premise, hybrid, or cloud environments, with familiarity with tools like Docker, Kubernetes, and various virtualization platforms.
- High proficiency in Linux systems and command-line tools.
- Demonstrable understanding of security and compliance frameworks relevant to government or financial services (e.g., managing a platform that satisfies stringent security standards).
- Proven ability to establish high-level organizational skills, clarity, and governance across technical delivery and documentation standards.
- Excellent communication and relationship management skills, capable of interacting effectively with both technical teams and executive customer stakeholders.
- A proactive approach with strong problem-solving skills, capable of identifying challenges and providing effective, innovative solutions.
- Familiarity with Python for scripting, data processing, or integrations is a significant advantage.
Language Skills:
- Fluency in Spanish is an advantage.
Additional Requirements:
- Travel: Willingness to travel as needed to meet with government clients.
Similar Jobs
Machine Learning • Payments • Security • Software • Financial Services
The Security Specialist will manage RACF security, implement controls, conduct audits, and support IAM integrations, ensuring compliance with regulations.
Top Skills:
Ibm RacfIbm ZsecureJclOracle Identity Manager (Oim)Tso/IspfZ/Os
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Hyperscaler Program Director leads strategic initiatives for hyperscaler partnerships, ensuring project management standards are maintained while coordinating with cross-functional teams and stakeholders for successful program delivery.
Top Skills:
Data AnalysisProject Management MethodologiesProject Management SoftwareSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves managing executive relationships and strategic agendas for major Telco accounts, driving sales, and delivering solutions aligned with client outcomes across various teams.
Top Skills:
AIPaasSaaSServicenowWorkflow Automation
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
