Specialist - Career Training and Education FT (33243)

Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day that you come to work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today at WorkforGoodSA.org.

POSITION SUMMARY

The Career Training and Education Specialist mentors and supports participants in Goodwill San Antonio Workforce Development programming by helping them navigate career pathways, develop goals, and develop and execute a plan for success. Assist participants in navigating foundational skills, education and career training enrollment, job search, job placement, and barrier removal. Position incumbent upholds and models Goodwill's mission, core values, and servant leadership philosophy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Conduct participant intake (including career interest, education, reading, digital literacy, etc.) Assess the participant's skills, abilities, and needs to identify education, training, and employment opportunities that are best fit for the participant.
2. Develop participant-led individualized service plan related to education, training, and employment based on participants’ needs, interests, skills, and talents.
3. Provide effective resilience-based case management to identify and address barriers to education and employment goal completion, including high touch engagement, social and emotional support, service coordination to address community resources, and financial assistance.
4. Provide career readiness, resume, interviewing, job search, and application assistance to participants. Submit specific assistance requests in accordance with agency and program policy.
5. Assist participants with enrollment into vetted education and career training programs.
6. Provide retention support to participants post placement into education, training, and/or job placement.
7. Ensure program fidelity and high-quality service delivery to participants.

Case Management

      8.  Analyze case management system report(s) to effectively manage caseload and monitor participants’ progress within the program.                                                9.  Utilize case management best practices: timely data entry, accurate case notes, consistent follow-up, and collection of appropriate support documentation as               required by the program. Use the case management system to collect participant data and record services provided.                                                                  10.  Maintain current knowledge of education and career training programming, education financial support (including FAFSA), demand occupations and                             employment trends.

Community Collaboration & Partnering Skills

    11.  Collaborate with partner organizations to provide a holistic approach to re-engaging individuals with education, training, and employment opportunities.                12.  Support and lead participant-focused events related to education, training, employment, and resources that align with participant needs and program                           goals.                                                                                                                                                                                                                                  13.  Collaborate with the Community Relations Team to assist with job placement of participants.                                                                                                      14.  To accommodate business needs and objectives, other duties may be assigned by leadership.

REQUIREMENTS

Required qualifications and abilities

1. Bachelor’s degree in education, workforce development, or a closely related field.
2. 1-3 years’ experience in admissions, recruiting, academic/career advising, or another related field
3. Skilled in communicating verbally and writing effectively; skilled in organizing and presenting educational material.
4. Must maintain flexibility regarding work availability and hours to support program needs.
5. Must be able to meet the physical requirements of the position.

Preferred Qualifications

 6.  Master’s degree in education, social work, or other related fields is a plus.                                                                                                                         7.  Experience in workforce development and community partnerships is preferred.  

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled